24/7 Incident Response Operator — Road Network

Downer; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Night shift allowances

Weekend allowances

On-the-job training

Career development

Job summary

Downer is seeking Incident Response Crew Members to support operations across Sydney's Northern Assets network, including NorthConnex, Lane Cove Tunnel, and the M2 network.

You will respond to incidents to keep roads safe and operational, manage disruptions efficiently, and perform occasional minor maintenance tasks while rotating day and night shifts. Training and development are offered by a collaborative team.

Qualifications

• MR Licence and NSW ITCP accreditation, or ability to obtain, are required as a minimum.
• General Construction Induction Card (White Card) is mandatory.
• Availability to work rotating day and night shifts.
• Commitment to safe work practices and procedures.
• Previous experience in traffic control or incident response.
• TMA Statement of Attainment and VOC are preferred.
• Tow Truck Licence and familiarity with road maintenance operations.
• Elevated Work Platform (EWP) certification is advantageous.

Responsibilities

• Respond to incidents and disruptions across the network in a timely, safe manner.
• Ensure incidents are managed to minimise impact on road users and emergency responders.
• Undertake minor road maintenance activities as required.

Skills

MR Licence

ITCP accreditation

Road safety awareness

Rotating shifts

Traffic control experience

Education

White Card

Tools

Tow Truck Licence

Elevated Work Platform (EWP)

Job description

Downer is seeking Incident Response Crew Members to support operations across Sydney's Northern Assets network, including NorthConnex, Lane Cove Tunnel, and the M2 network.

You will respond to incidents to keep roads safe and operational, manage disruptions efficiently, and perform occasional minor maintenance tasks while rotating day and night shifts. Training and development are offered by a collaborative team.