24/7 Data Centre Technician - Aboriginal Or Torres Strait Islanders

Next Dc; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

NEXTDC is seeking an entry-level Data Centre Technician to join our facilities team in Melbourne. You will receive comprehensive on-the-job training covering cooling, electrical, cabling infrastructure, building monitoring and fire systems.

Based in Port Melbourne, Tullamarine or West Footscray, you will support daily data centre operations on a 4–5–5 rotating shift schedule, including day and night shifts. This hands-on role emphasizes practical tasks and customer service.

Qualifications

• Australian Citizens required due to security clearances.
• On-the-job training provided for data centre facility management.
• Data centre knowledge and cabling desirable.
• Strong customer service and communication skills essential.
• Keen interest in telecommunications and how things work.

Responsibilities

• Delivery of cabling needs, electrical and data, to customer racks and areas.
• Attend to Remote Hands requests.
• Assist with vendor management for maintenance of core electrical and mechanical systems.
• Ensure facility problems are identified and resolved promptly.
• Monitor building management / monitoring systems 24/7 and escalate as needed.
• Ensure visitors and contractors adhere to NEXTDC facility rules.
• Manual handling.

Skills

Customer service

Communication

Problem solving

Willingness to learn

Education

TAFE Cert in Telecommunications

Trade Certs (Electrician/HVAC)

Tools

Cable management knowledge

Remote Hands operations

Job description

Job Description

Company Description

At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.

NEXTDC is an exciting ASX 100-listed technology company, operating 16 data centres across 7 major cities in Australia, with future national and international expansions in planning.

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

Where Cloud lives and AI thrives

Job Description

We are currently looking for a Trades or Technical individual to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis.

Within this entry-level role, we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure, including Cooling, Electrical, Cabling Infrastructure, Building Monitoring, and Fire systems.

We highly encourage Aboriginal or Torres Strait Islanders to apply for this role.

Based in Port Melbourne, Tullamarine or West Footscray, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre, by providing high quality & efficient technical maintenance and customer service.

• The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to Remote Hands requests
• Assist with vendor management for maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner
• Monitor building management / monitoring systems 24/7, and quickly and effectively elevate issues internally or to vendors as relevant
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Manual handling

This role is not focused on IT but leans more towards a hands-on facility management position, involving practical tasks and operational responsibilities.

From time to time, during shifts there may be travel between sites as required.

Qualifications

• Excellent customer service, communication skills and a 'can do' attitude
• Basic knowledge of data centres, data cabling and cable management (Desirable)
• A passion for learning about telecommunications and how things work!
• Keen interest in fixing and solving problems
• TAFE Cert in Telecommunications (desirable)
• Trade Certs (Electrician/HVAC Technician) (desirable)

Candidates MUST be Australian Citizens due to security clearances required.

Additional Information

• Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy
• Join an inclusive, diverse and values-driven working culture
• Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.