24/7 Control Room Operator – Warehouse Automation

Roboticsconnected; Sydney; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Toyota Automated Logistics seeks a Control Room Operator for its 24/7 automated distribution centre in Moorebank, Western Sydney. You will act as the main liaison between the customer and our control room, monitoring real-time warehouse systems and coordinating with technicians to minimise downtime and maintain peak performance.

Ideal candidates will have experience in automated warehousing or related industries, with strong troubleshooting and communication skills to support incident management

Formación

• Experience in a technical, operational, or control room environment, ideally within automated warehousing, manufacturing, logistics, or a similar industry.
• Strong troubleshooting and problem-solving skills, with the ability to remain calm under pressure.
• Excellent communication skills and the ability to collaborate effectively with multiple stakeholders.

Responsabilidades

• Act as the primary point of contact in the control room, ensuring clear and professional communication between Toyota Automated Logistics and the customer.
• Monitor automated warehouse systems in real time, identifying and escalating operational or technical issues as required.
• Coordinate with on-site technicians, operations teams, and remote support teams to minimise downtime and restore system performance.
• Maintain accurate records of incidents, alarms, system events, and recovery activities using reporting and ticketing systems.
• Provide timely operational updates to stakeholders and support continuous improvement initiatives.
• Promote a strong safety culture by adhering to established procedures and supporting compliance activities.
• Contribute to operational efficiency by identifying trends, supporting issue resolution, and helping improve system reliability.

Conocimientos

Control room experience

Technical troubleshooting

Communication skills

Educación

IT/Engineering/Automation background

Herramientas

Incident management platforms

Descripción del empleo

Toyota Automated Logistics seeks a Control Room Operator for its 24/7 automated distribution centre in Moorebank, Western Sydney. You will act as the main liaison between the customer and our control room, monitoring real-time warehouse systems and coordinating with technicians to minimise downtime and maintain peak performance.

Ideal candidates will have experience in automated warehousing or related industries, with strong troubleshooting and communication skills to support incident management