Warranty & Aftersales Systems Support Consultant (Budapest)

MSX International; Wien; Vor Ort; EUR 18.000 - 28.000; Vollzeit

Zusammenfassung

MSX International is seeking a Warranty Assessor & Aftersales Process and System Support Consultant based in Budapest with relocation. You will assess warranty claims, support aftersales processes, and provide IT system assistance to authorized service partners.

Qualified applicants have 2–5 years in related automotive roles, a bachelor’s degree in a relevant field, and fluent English. French is a plus. Expect international collaboration and relocation support.

Qualifikationen

• Bachelor’s degree in automotive engineering, business administration, information technology or related field.
• 2–5 years in warranty assessment, aftersales ops, or technical support in automotive environment.
• Fluent English required; French preferred; other languages a plus.

Aufgaben

• Assess warranty claims and pre-authorizations per policies.
• Support service partners with warranty, aftersales processes, and IT inquiries.
• Maintain accurate documentation and resolve cases efficiently.
• Communicate processes, policies, and system usage to retailers.
• Ensure quality standards and escalate complex issues as needed.
• Support continuous improvement and retailer experience.

Kenntnisse

Fluent English

French (preferred)

Analytical skills

Communication skills

Organization & ownership

Teamwork

Ausbildung

Bachelor's degree in Automotive Engineering

Bachelor's degree in Business Administration

Bachelor's degree in Information Technology

Tools

Warranty management

Case management

Automotive IT systems

Jobbeschreibung

MSX International is seeking a Warranty Assessor & Aftersales Process and System Support Consultant based in Budapest with relocation. You will assess warranty claims, support aftersales processes, and provide IT system assistance to authorized service partners.

Qualified applicants have 2–5 years in related automotive roles, a bachelor’s degree in a relevant field, and fluent English. French is a plus. Expect international collaboration and relocation support.