UX Writer & Researcher — German/English, AI‑powered UX

Nuki; Graz; Hybrid; EUR 40,000 - 48,000; Full time

Benefits offered by this job

Work-from-home up to 3 days/week

Workation up to 3 weeks/year

Hardware allowance for devices

Nuki Academy seminars & language/cert.

Klimaticket public transport

Relocation support

Job summary

We are seeking a UX Writer and Researcher to shape the words users see across Nuki products in German and English. You will run qualitative and quantitative UX research to turn user needs into concrete improvements, working closely with design, product, and marketing.

You’ll thoughtfully use AI to work smarter while maintaining accuracy. You will help create UX concepts where content and design work as one, contributing to a smoother setup and daily usage of our smart access solutions.

Qualifications

• At least 3 years in UX Writing, Content Design, or UX Research in a tech/product environment.
• Proficient with content management tools, basic HTML, and design tools like Figma.
• Able to use AI tools to support work while ensuring quality and accuracy.
• Strong communication and collaboration across departments; user advocacy.
• Excellent time management and ability to handle multiple priorities.
• Growth mindset and willingness to develop skills further.
• Fluent in German and English, written and spoken.

Responsibilities

• Create UX content for product concepts, including app interfaces and translations.
• Write for online audiences with SEO, GEO, and accessibility in mind.
• Ensure consistent language across Nuki products and translations with UX, product, and marketing teams.
• Coordinate translations for products and services.
• Design and run qualitative and quantitative UX research such as usability tests, interviews, and surveys.
• Analyze data and translate insights into actionable improvements.
• Monitor market and UX trends to inform work.
• Develop UX concepts with designers and Product Managers for seamless content/design collaboration.

Skills

UX Writing

Content Design

UX Research

HTML basics

Figma

AI tools

Team collaboration

Time management

Growth mindset

English/German fluency

Tools

Content management systems (CMS)

Job description

We are seeking a UX Writer and Researcher to shape the words users see across Nuki products in German and English. You will run qualitative and quantitative UX research to turn user needs into concrete improvements, working closely with design, product, and marketing.

You’ll thoughtfully use AI to work smarter while maintaining accuracy. You will help create UX concepts where content and design work as one, contributing to a smoother setup and daily usage of our smart access solutions.