Supervisor Data Centre (m/f/d)

Arvato; Oberösterreich; On-site; EUR 40,000 - 47,000; Full time

Benefits offered by this job

Growth & development

Digital & innovative environment

Team culture & informal communication

Job summary

Arvato seeks a Supervisor Data Centre (m/f/d) in Kronstorf to lead the on-site technical team and ensure smooth daily operations, safety and elevated service quality. You will drive continuous improvement of processes while maintaining strong customer relationships in a fast-paced IT environment.

You will oversee shift planning, resource allocation and performance KPIs, ensuring high data centre availability and compliance with safety standards. Excellent German and English are essential.

Qualifications

• Leadership in tech operations and team development.
• Experience in data centres or similar environments is advantageous.
• Strong communication with internal and external stakeholders.
• Excellent German and English written and spoken skills.
• Fluent use of IT tools, including MS Office.

Responsibilities

• Lead the on-site technical team in Kronstorf and manage day-to-day operations.
• Coordinate tasks, service delivery, escalation handling and safety compliance.
• Plan shifts, allocate staff and equipment, and optimize capacity.
• Analyze KPIs and drive lean, structured processes.
• Maintain professional customer relationships and manage stakeholder expectations.
• Ensure facility-related topics meet SOPs and safety requirements.

Skills

Leadership

Operational management

Resource planning

Process improvement

Customer communication

Facility & safety

German language

English language

IT tools

Microsoft Office/Office 365

Tools

Microsoft Office/Office 365

Job description

Arvato is an innovative and globally leading 3PL service provider in the field of supply chain management and e-commerce. With 20,000 team members at more than 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity - a place where you can grow, contribute your ideas and make a difference. Be part of a team that supports critical IT infrastructure and enables reliable data centre operations. Because working at Arvato means: Together, we're on it.

Job Description

Do you want to take responsibility where technology, operations and performance come together? In the role of Supervisor Data Centre (m/f/d) in Kronstorf, you will lead a technical on-site team, ensure smooth day-to-day operations and maintain professional customer relationships. You will create a proactive, safe and high-performing work environment and drive the continuous improvement of processes and workflows. Are you on it?

• Leadership & team development: You take on both technical and disciplinary leadership of the technical on-site team. You support the development of your team members and create a high-performing, trust-based working environment.
• Operational management: You ensure smooth day-to-day operations in the data centre - from task coordination and service delivery to escalation management and occupational safety.
• Resource and capacity planning: You plan shifts efficiently, allocate staff and equipment effectively and ensure high utilization.
• Processes & continuous improvement: You analyse relevant KPIs, identify improvement potential and implement measures to establish lean, structured and sustainable processes.
• Customer communication & stakeholder management: You communicate professionally with customers, act as a representative of the company and ensure that service levels, standards and expectations are met.
• Facility & safety management: You are responsible for facility-related topics, ensure compliance with SOPs and safety requirements and maintain a safe, well-organized working environment.

Qualifications

• You are flexible, resilient and confident in critical, fast-paced technical environments.
• You communicate clearly, professionally and confidently – both internally and externally.
• Experience in logistics, data centres or white-glove services is an advantage.
• You have very good user knowledge of IT tools (Microsoft Office/Office 365).
• You understand team dynamics, reporting structures and customer-oriented operational processes.
• Very good written and spoken German and English skills are essential.

Additional Information

The starting salary for this position is €3,900.00 gross per month. Depending on qualifications and professional experience, we are willing to offer a higher salary.

• Shared growth & development: We invest in your professional and personal development — for example through trainings, a structured onboarding, internal learning formats and mentoring by experienced colleagues.
• Digital & innovative environment: You can look forward to digitalized and largely automated processes as well as modern tools; you will work in an environment where new ideas are welcome and the status quo is regularly challenged.
• Team culture & informal communication: We live an open first-name culture, short decision-making paths and trusting collaboration; mutual feedback, appreciation and a "Act we not me" mindset are part of who we are.

We welcome applications from people who contribute to the diversity of our company. For us, diversity particularly includes cultural or social background, religion, age, disability, gender and sexual identity.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.