Data Centre Supervisor: Lead Ops & Continuous Improvement

Arvato; Oberösterreich; On-site; EUR 40,000 - 47,000; Full time

Benefits offered by this job

Growth & development

Digital & innovative environment

Team culture & informal communication

Job summary

Arvato seeks a Supervisor Data Centre (m/f/d) in Kronstorf to lead the on-site technical team and ensure smooth daily operations, safety and elevated service quality. You will drive continuous improvement of processes while maintaining strong customer relationships in a fast-paced IT environment.

You will oversee shift planning, resource allocation and performance KPIs, ensuring high data centre availability and compliance with safety standards. Excellent German and English are essential.

Qualifications

• Leadership in tech operations and team development.
• Experience in data centres or similar environments is advantageous.
• Strong communication with internal and external stakeholders.
• Excellent German and English written and spoken skills.
• Fluent use of IT tools, including MS Office.

Responsibilities

• Lead the on-site technical team in Kronstorf and manage day-to-day operations.
• Coordinate tasks, service delivery, escalation handling and safety compliance.
• Plan shifts, allocate staff and equipment, and optimize capacity.
• Analyze KPIs and drive lean, structured processes.
• Maintain professional customer relationships and manage stakeholder expectations.
• Ensure facility-related topics meet SOPs and safety requirements.

Skills

Leadership

Operational management

Resource planning

Process improvement

Customer communication

Facility & safety

German language

English language

IT tools

Microsoft Office/Office 365

Tools

Microsoft Office/Office 365

Job description

Arvato seeks a Supervisor Data Centre (m/f/d) in Kronstorf to lead the on-site technical team and ensure smooth daily operations, safety and elevated service quality. You will drive continuous improvement of processes while maintaining strong customer relationships in a fast-paced IT environment.

You will oversee shift planning, resource allocation and performance KPIs, ensuring high data centre availability and compliance with safety standards. Excellent German and English are essential.