Sales Associate - Vienna

Brunello Cucinelli; Wien; On-site; EUR 30,000 - 42,000; Full time

Job summary

Brunello Cucinelli in Vienna is seeking a Client Advisor to personally represent the brand philosophy and guide customers through our collection.

The role emphasizes polite, helpful communication and a polished appearance within the casual luxury standard, ensuring an exceptional boutique experience. You will maintain product knowledge, assist with store displays, and support warehouse and inventory administration under the Store Manager's coordination.

Qualifications

• To be successful in this role, applicants should be fluent in English and German, and have gained a previous experience in Retail.
• Ability to demonstrate willingness and versatility when interacting with customers from all over the world and stay updated on fashion trends.

Responsibilities

• Represent the brand philosophy to customers and guide them through the collection and seasonal proposals.
• Maintain appearance and demeanor to reflect casual luxury standards and provide courteous, helpful service.
• Assist with store displays, inventory organization, and daily store operations to support a seamless customer journey.

Skills

Fluent English and German

Job description

Corresponding to a key figure within this philosophy, the Client Advisor assumes the responsibility to personally represent it in front of our customers and is concurrently responsible for presenting the philosophy in relation to the profound work which occurs from Solomeo all the way to the boutique.

The quality that we would like to offer resides, first of all, in the daily attention to personal ap-pearance within the store, with a style that meets the standards of casual elegance of signature luxury of the brand. Furthermore, appearance signifies a polite, helpful disposition and being attentive to both customers and to colleagues: group work is carried out within the boutique which, under the coordination of the Store Manager, follows all of the necessary activities to provide customers with an experience of excellence.

The elements needed to keep up-to-date with product knowledge, aesthetics and philosophy are provided each season, in order to allow the Client Advisor to competently follow and guide the customer through the collection, to trying on and the selection. It is necessary to adhere to a service of sales, which renders our store experience unique and which demonstrates the special attention that accompanies our business from the creation of the collection all the way to the final presentation.

Managing the working environment not only includes the appearance in the boutique, the relationship with the customers and conducting sales transactions, but also provides for looking after visual displays: within the store as well as the window displays, both for daily placements and for periodical dressings and amendments. Moreover, managing includes organised administration of the warehouse and inventory, so that the supply and availability responds to an orderly and clear criterion, in absolute support of the communication with customers and the company.

Role Responsibilities:

For the role of Sales Associate we are seeking a candidate who combines professional expertise and enthusiasm with courteous and helpful communication skills. A candidate who is careful to illustrate the signature quality of the workmanship and materials, in order to be able to guide the client through the particular style of the brand and the seasonal proposals, maintaining the discretion of the company philosophy.

Qualifications:

To be successful in this role, applicants should be fluent in English and German, and have gained a previous experience in Retail.

It is absolutely essential that applicants possess the ability to demonstrate willingness and versatility when interacting with customers from all over the world and that they are passionate and keep abreast of both standards and trends in fashion.

Selection Process:

At Brunello Cucinelli, the person is placed at the centre of every process. For this reason, each application is reviewed with genuine care and respect by a member of our Human Resources Department, as we believe in the value of human insight, guided by careful consideration rather than automated processes.

Should a professional profile resonate with the role, the candidate will take part in a clear and structured selection process, beginning with an initial telephone conversation with a member of the People & Culture team, which may be followed by an interview with the line manager; any further steps will be progressively shared.

Brunello Cucinelli is committed to ensuring equal opportunities, nurturing a working environment that embraces inclusion and honours diversity, aligned with our corporate values.