Space Systems Customer Success Engineer

ENPULSION GmbH; Schwechat; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

25 days of paid vacation

KlimaTicket or parking space or cantin

FlexTime and home office options

Monthly team lunches and team-building

Learning & development budget

Bike Leasing Program (Firmenradl)

Office at VIE Airport City with access

FitFabrik Fitness Center

Job summary

ENPULSION GmbH is seeking a Customer Success Engineer (f/m/x) to support customers across spacecraft missions, from pre-sales to on-orbit operations. You will be the technical partner ensuring product performance, clear communication, and successful mission outcomes in a fast-growing space technology company.

In this role you will manage key customers, analyze requirements, assist with integration and testing, and develop automation scripts in Python to streamline telemetry analysis.

Qualifications

• Technical or scientific education (Master's preferred).
• 3+ years of professional experience in aerospace or related industry.
• Knowledge of Python programming language and electronics basics.
• Familiarity with space industry standards (ECSS/ITAR) is a plus.
• Excellent English communication skills (spoken and written).

Responsibilities

• Act as the main point of contact for project and program management of key customers.
• Analyze customer requirements and develop compliance matrices.
• Provide technical support to the Sales team.
• Support customers with integration and operation of ENPULSION products.
• Provide on-orbit operations support and telemetry analysis.
• Automate telemetry analysis with Python scripts.
• Deliver clear, concise technical documentation.
• Travel to customer facilities as needed.

Skills

English communication

Independent work

Proactive

Travel willingness

Team collaboration

Education

Master's in Engineering/Physics/Mechanical Engineering

Tools

Python

JIRA

Job description

ENPULSION GmbH is seeking a Customer Success Engineer (f/m/x) to support customers across spacecraft missions, from pre-sales to on-orbit operations. You will be the technical partner ensuring product performance, clear communication, and successful mission outcomes in a fast-growing space technology company.

In this role you will manage key customers, analyze requirements, assist with integration and testing, and develop automation scripts in Python to streamline telemetry analysis.