Short-Term Crew Planner (m/f/d)

DHL Express; Wien; Sur place; EUR 33 000 - 40 000; Plein temps

Avantages offerts par ce poste

Airport shopping discounts

MyID travel access

KlimaTicket support

Parking options

Edenred vouchers

Résumé du poste

DHL Air Austria GmbH is seeking a Short-Term Crew Planner to ensure legal and efficient crew coverage for all flights, monitor compliance with EASA fatigue regulations, and manage rosters within a 72-hour horizon. The role requires engaging collaboration with crews and control centers to adapt to changes and maintain safety and punctuality.

Ideal candidates have a degree or equivalent experience, 3+ years in the aeronautical industry, and strong proficiency in English, MS Office 365, and crew

Qualifications

• Minimum 3 years of work experience in the aeronautical industry, preferably with 1 year in a flight operations environment.
• Understanding of applicable EASA regulations and requirements.
• Knowledge and experience with flight crew fatigue regulations.
• Knowledge and experience with flight crew regulations (preferred).
• Understanding of flight operations processes, procedures and organisational requirements, including safety implications.

Responsabilités

• Ensure legal and efficient crew coverage for all flights.
• Monitor roster legality and fatigue compliance in line with EASA regulations.
• Manage and update crew rosters within the short-term planning horizon (up to 72 hours before operation).
• Communicate operational changes effectively with crews and stakeholders.
• Handle operational changes and ad-hoc requests, including catering and travel arrangements.
• Track training completion and maintain qualification compliance.
• Drive process improvements and ensure regulatory compliance within short-term planning.

Connaissances

Strong communication

Autonomy

Pressure handling

Formation

Undergraduate degree

Relevant work experience

Outils

Microsoft Office 365

Crew Scheduling tools

Description du poste

Would you like to be part of the world’s most international company?

Join a company that pioneered cross-border express delivery in 1969 and now operates in more 220 countries and territories across the globe. A company that connects people and businesses worldwide — because we believe that the more people we connect, the better life becomes for everyone.

If you are passionate about making a real difference and contributing to something bigger, then come join our DHL Air Austria team and become our next Short-Term Crew Planner (m/f/d)!

About Us

DHL Air (Austria) GmbH is a cargo airline founded in 2021 and a proud subsidiary of the DHL Group. Our primary focus is operating within the European network with a modern fleet of Boeing 757 and 767 aircraft.

Our headquarter is located in Vienna, with our main crew base in Leipzig, where we deliver on our customer promise: Excellence. Simply Delivered.

Your Tasks & Responsibilities

• Ensure legal and efficient crew coverage for all flights
• Monitor roster legality and fatigue compliance in line with EASA regulations
• Manage and update crew rosters within the short-term planning horizon (up to 72 hours before operation), including rescheduling when required.
• Communicate operational changes effectively and collaborate with crews, network control centers and other stakeholders.
• Handle operational changes and ad-hoc requests, including catering and travel arrangements
• Track training completion and maintain qualification compliance
• Proactively monitor operations to resolve disruptions and optimize performance.
• Compile and analyze data and prepare reports as required
• Drive process improvements and ensure regulatory compliance within short-term planning
• Deliver cost-effective solutions while maintaining punctuality and operational efficiency

YOUR PROFILE

Educational Background:

• Undergraduate degree or comparable relevant work experience

Experience:

• Minimum 3 years of work experience in the aeronautical industry, preferably with 1 year in a flight operations environment

Regulatory Knowledge:

• Understanding of applicable EASA regulations and requirements
• Knowledge and experience with flight crew fatigue regulations
• Knowledge and experience with flight crew regulations (preferred)
• Understanding of flight operations processes, procedures and organisational requirements, including safety implications

Technical Proficiency:

• Knowledge of Microsoft Office 365 software
• Knowledge of relevant Crew Scheduling and Planning tools (preferred)

Personal Attributes:

• High level of motivation and commitment
• Ability to work autonomously and under pressure, including managing time-sensitive situations in a shift work environment

Communications Skills:

• Strong communication skills, with the ability to communicate effectively in an operational context
• Proficiency in English, both spoken and written

OUR OFFER

• Exciting career opportunities in a dynamic, international aviation environment
• A modern, newly designed office located directly at Vienna Airport with excellent public transport connections
• Attractive employee benefits, including airport shopping discounts, access to myID travel, corporate benefits, supported KlimaTicket or parking options, Edenred vouchers, and much more.
• For this role, we offer a competitive minimum gross monthly salary of €3,265 based on full-time employment, with the possibility of an adjusted salary depending on your experience and qualification.
• In addition, we offer an attractive company bonus scheme