Senior IT Support Engineer | Lead & Mentor in Hybrid Role

42BIT GmbH; Linz; Hybrid; EUR 39.000 - 56.000; Vollzeit

Benefits dieser Stelle

Base salary

Overpayment up to €5k

Hybrid model

25 vacation days

Training budget

Modern equipment

Zusammenfassung

42BIT GmbH in Upper Austria is seeking a Senior IT Support Engineer to own complex incidents, drive projects, and mentor the support team. You will be the primary contact for technical topics and help shape our IT landscape with a hybrid model in Linz or Wels.

This full-time role requires 3+ years of IT support, cloud and virtualization experience, MDM, and strong German and English skills. We offer a competitive base salary from €3,500 gross per month, potential overpayment up to €5,000,

Qualifikationen

• Completed IT education (HTL, FH, University) or comparable professional experience.
• At least 3 years of experience in IT Support.
• Experience with cloud platforms (AWS, Azure, GCP), virtualization and networks.
• Experience in MDM systems (Mobile Device Management).
• Experience in project management and customer support.
• Very good German and English skills; leadership and mentoring abilities.
• Agile mindset and team spirit.

Aufgaben

• Take ownership of complex incidents and major client requests.
• Plan and execute rollouts and migrations (e.g. MDM, identity, networks).
• Design, improve and document support processes and runbooks.
• Mentor junior colleagues and coordinate with vendors/partners.
• Implement monitoring and ensure operational stability.
• Contribute to knowledge base and continuous improvement.

Kenntnisse

IT Support

Incident management

Project management

Mentoring

Cloud platforms

MDM

Networking

German language

English language

Leadership

Ausbildung

HTL/FH/University

Tools

AWS

Azure

GCP

MDM systems

Virtualization

Jobbeschreibung

42BIT GmbH in Upper Austria is seeking a Senior IT Support Engineer to own complex incidents, drive projects, and mentor the support team. You will be the primary contact for technical topics and help shape our IT landscape with a hybrid model in Linz or Wels.

This full-time role requires 3+ years of IT support, cloud and virtualization experience, MDM, and strong German and English skills. We offer a competitive base salary from €3,500 gross per month, potential overpayment up to €5,000,