Senior DevOps Engineer (f/m/d) - AI Observability

UNIQA Insurance Group; Wien; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Onboarding plan

Buddy system

Canteen discount

Meal support for home workers

Modern office in city center

Insurance discount

Company subsidy

Shop vouchers

Flexible hours

Remote work in EU (20 days)

Public transport subsidy

Training opportunities

Networking events

Job summary

UNIQA IT Services GmbH (UITS), the IT service provider of UNIQA Group, seeks a Senior DevOps Engineer (f/m/d) for AI Observability. Take ownership of automation, infrastructure, observability, and operational reliability of our AI platform within a Zero Ops model, building highly automated, self-healing operations.

You will design and operate Azure-based platform infrastructure, manage IaC with Terraform, create CI/CD pipelines, and implement end-to-end observability using Dynatrace and Splunk.

Qualifications

• Proven experience in DevOps and cloud environments.
• Strong knowledge of Azure, Kubernetes and OpenShift.
• Hands-on IaC with Terraform and scripting (Python).
• Experience with observability tools like Dynatrace and Splunk.

Responsibilities

• Own automation, infrastructure, observability and reliability of the AI platform.
• Build and operate Azure-based platform infrastructure and security controls.
• Maintain IaC, CI/CD pipelines, and automated deployments.
• Implement end-to-end observability across logs, metrics, traces and costs.
• Develop AIOps capabilities including anomaly detection and self-healing.
• Support OpenShift workloads with scalable, secure lifecycle management.
• Foster Zero Ops goals and automate troubleshooting and upgrades.
• Collaborate across environments to ensure stable operations.

Skills

DevOps experience

Cloud engineering

Azure expertise

Kubernetes

OpenShift

Observability & AIOps

IAM & secrets management

English & German

Tools

Terraform

Python

GitHub Actions

GitHub Enterprise

Dynatrace

Splunk

Job description

Competencies: Collaborates; Finding effective solutions; Strengthening ownership

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape a better future together. Tell us about your strengths and apply at UNIQA IT Services GmbH (UITS), the IT service provider of the UNIQA Group, as Senior DevOps Engineer (f/m/d) - AI Observability.

Take ownership of the automation, infrastructure, observability, and operational reliability of our AI platform, with a clear focus on a Zero Ops operating model. You will help build highly automated, self-healing, and data-driven operations using AIOps, end-to-end observability, and standardized platform capabilities.

What To Expect

• Design and maintain infrastructure-as-code for scalable and automated Zero Ops environments
• Build and operate platform infrastructure on Azure, including networking, access control, secrets, and certificates
• Manage reproducible deployments using Terraform or comparable infrastructure-as-code tools
• Build and maintain CI/CD pipelines for infrastructure, configuration, and platform releases
• Implement end-to-end observability across logs, metrics, traces, performance, dependencies, user experience, and costs using Dynatrace, Splunk, and cloud-native tools
• Develop AIOps capabilities such as anomaly detection, intelligent event correlation, automated root-cause analysis, and self-healing remediation
• Build and operate Agentic AI workloads and shared runtime services on OpenShift, ensuring scalability, resilience, security, and standardized lifecycle management
• Drive the Zero Ops vision by automating troubleshooting, upgrades, rollouts, capacity management, and operational improvements
• Operate MCP server infrastructure and implement platform guardrails, runtime policies, model access controls, quotas, and security controls
• Support reliable platform operations and releases across different environments and organizational units

What We Expect

• Strong experience in DevOps, cloud, or platform engineering
• Solid knowledge of Azure, Kubernetes, and OpenShift, including networking and cloud security concepts
• Hands-on experience with infrastructure-as-code, ideally Terraform and Python
• Experience with GitHub Actions, GitHub Enterprise, and CI/CD practices
• Good understanding of IAM, RBAC, secrets management, certificates, and secure runtime configuration
• Strong knowledge of observability and AIOps, including logging, metrics, tracing, alerting, anomaly detection, event correlation, dashboards, and automated health checks
• Hands-on experience with Dynatrace and Splunk in enterprise environments
• Understanding of AI platform runtime controls such as model access, quotas, rate limits, cost monitoring, and traceability
• A collaborative mindset and the ability to support technical rollouts and stable operations across multiple environments
• Very good English skills and good German skills

At UNIQA, we embrace diversity and consciously foster different perspectives in our teams and leadership positions. We therefore explicitly welcome applications that enrich our diversity. We are striving to increase the proportion of women in leadership positions as well as in technical areas and particularly welcome applications from women. If you have any questions regarding accessibility, please contact the person listed in the advertisement on the right-hand side.

Benefits: An onboarding plan, welcome events and a buddy system will give you the best possible start; A discounted DO&CO canteen is available to you in the office, and you will also receive financial support for meals if you work from home; A modern & bright office with break areas in the heart of the city as well as modern IT equipment provide a good environment; Discounted insurance and a company subsidy provide security. Additionally vouchers for supermarkets, perfumeries, furniture and hardware stores and much more can be purchased; Flexible working hours: our working hours are tailored to your needs; Possibility to work from home and a financial starter package for individual use; Remote work within the EU: Work up to 20 days a year from an EU country of your choice; Stress-free commute: Optimal accessibility by public transport; Support from the works council - benefit from a wide range of subsidies and offers; Vaccination campaigns, check-ups and blood donation campaigns are offered on site on an ongoing basis. Free & anonymous coaching sessions for personal and professional challenges; We cover 50% of your annual public transportation ticket; We offer various training opportunities to help you grow professionally and personally; Whether it's a summer party, an after-work get-together on the roof terrace or punch in winter - there are many opportunities to network and celebrate