DevOps Engineer (f/m/d) - Release & Transition AI Observability

UNIQA Insurance Group; Wien; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Onboarding plan

EU remote up to 20 days

Office in city center

Training opportunities

Transportation subsidy

Job summary

UNIQA IT Services GmbH is seeking a DevOps Engineer focused on Release & Transition AI Observability to enable automated, reliable release practices. You will connect CI/CD, Dynatrace, ServiceNow and AIOps capabilities to improve release transparency and ownership across Value Trains.

The role emphasizes automation, health checks and proactive operational readiness, with collaboration across Engineering, Operations and Platform teams.

Qualifications

• Proven expertise in DevOps, release management and CI/CD practices.
• Hands-on with Dynatrace observability and AIOps concepts.
• Experience with ServiceNow and ITSM processes.
• Proficient in Jira/Confluence and CI/CD tooling.
• Automation and scripting with Python, APIs or IaC.
• Strong analytical and troubleshooting skills.
• Good English and German language skills.

Responsibilities

• Enable Value Train teams to build automated and observable Release & Transition workflows.
• Integrate CI/CD automation into release and deployment processes.
• Integrate Dynatrace observability and AIOps capabilities.
• Implement automated pre- and post-deployment health checks.
• Develop release health dashboards and KPIs.
• Establish Release Quality Gates and Operational Readiness criteria with Engineering teams.
• Support reliable releases and proactive, data-driven operations.

Skills

DevOps

Release & Transition Mgmt

Platform Engineering

Site Reliability Engineering

CI/CD practices

English/German

Tools

Dynatrace

ServiceNow

Jira

Confluence

GitHub Actions / Azure DevOps

Job description

Competencies: Finding effective solutions; Action Oriented; Collaborates; Strengthening ownership

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape a better future together. Tell us about your strengths and apply at UNIQA IT Services GmbH (UITS), the IT service provider of the UNIQA Group.

DevOps Engineer (f/m/d) - Release & Transition AI Observability

Enable our Value Trains to build reliable, automated and observable Release & Transition practices by connecting CI/CD, Dynatrace, ServiceNow and AIOps capabilities. Provide technical expertise, standards and automation patterns to strengthen team ownership and contribute to our Zero Ops vision.

What To Expect

• Enable and support Value Train teams in building and continuously improving automated and observable Release & Transition workflows across applications, platforms and infrastructure
• Integrate CI/CD automation into release and deployment processes by providing reusable patterns, standards and technical guidance
• Integrate Dynatrace observability and AIOps capabilities to improve transparency around release health, application performance and service stability
• Implement automated pre- and post-deployment health checks using logs, metrics, traces, dependencies and performance data
• Use anomaly detection, intelligent event correlation and root-cause analysis to identify release-related issues earlier and accelerate troubleshooting
• Develop and continuously improve release health dashboards and KPIs for deployment quality, operational readiness and production stability
• Integrate ServiceNow, Dynatrace and CI/CD tooling and collaborate with Engineering, Operations and Platform teams to establish Release Quality Gates and Operational Readiness criteria
• Support reliable releases, rollouts and transitions while contributing to our Zero Ops vision by reducing manual activities and enabling more proactive, automated and data-driven operations

What We Expect

• Proven expertise in DevOps, Release & Transition Management, Platform Engineering, Site Reliability Engineering or a comparable technical role
• Excellent knowledge of modern software delivery, release management, deployment automation and CI/CD practices
• Hands-on expertise with Dynatrace or comparable enterprise observability technologies and AIOps concepts such as logging, metrics, tracing, alerting, anomaly detection and event correlation
• Good experience with ServiceNow and ITSM processes, particularly Release, Change, Incident and Problem Management
• Practial knowlege of Jira and Confluence and CI/CD technologies such as GitHub Actions, GitHub Enterprise or Azure DevOps
• Good automation and scripting skills using Python, APIs or Infrastructure-as-Code, combined with an understanding of modern application environments, service dependencies and operational readiness
• Strong analytical and troubleshooting skills, with the ability to translate technical findings into practical improvements and provide hands‑on technical guidance
• A collaborative mindset and the ability to work effectively across Value Trains and technical teams, combined with very good English and good German skills

At UNIQA, we embrace diversity and consciously foster different perspectives in our teams and leadership positions. We therefore explicitly welcome applications that enrich our diversity. We are striving to increase the proportion of women in leadership positions as well as in technical areas and particularly welcome applications from women. If you have any questions regarding accessibility, please contact the person listed in the advertisement on the right-hand side.

Benefits:

• An onboarding plan, welcome events and a buddy system will give you the best possible start
• A discounted DO&CO canteen is available to you in the office, and you will also receive financial support for meals if you work from home
• A modern & bright office with break areas in the heart of the city as well as modern IT equipment provide a good environment
• Discounted insurance and a company subsidy provide security
• Additionally vouchers for supermarkets, perfumeries, furniture and hardware stores and much more can be purchased
• Flexible working hours and short core working hours allow you to have a flexible working day
• Marriage and birth grants
• Possibility to work from home and a financial starter package for individual use
• Remote work within the EU: Work up to 20 days a year from an EU country of your choice
• Stress-free commute: Optimal accessibility by public transport
• Vaccination campaigns, check-ups and blood donation campaigns are offered on site on an ongoing basis
• Free & anonymous coaching sessions for personal and professional challenges
• We cover 50% of your annual public transportation ticket
• We offer various training opportunities to help you grow professionally and personally
• Whether it's a summer party, an after-work get-together on the roof terrace or punch in winter - there are many opportunities to network and celebrate