DevOps Engineer (f/m/d) - Release & Transition AI Observability

UNIQA Group; Wien; On-site; EUR 45,000 - 55,000; Full time

Job summary

UNIQA Group, a leading insurance group, seeks a DevOps Engineer (f/m/d) for Release & Transition AI Observability at UNIQA IT Services GmbH (UITS). You will enable automated, observable release practices by connecting CI/CD, Dynatrace, ServiceNow and AIOps capabilities, strengthening team ownership and aligning with Zero Ops goals.

You will integrate Dynatrace observability, implement automated health checks, and develop KPIs and dashboards for deployment quality.

Qualifications

• Proven expertise in DevOps, Release & Transition Management and Platform Engineering.
• Hands-on experience with CI/CD practices and deployment automation.
• Experience with Dynatrace, AIOps, logging, metrics and traces.
• Experience with ServiceNow; ITSM processes including Release/Change/Incident/Problem.
• Familiar with Jira and Confluence; GitHub Actions, GitHub Enterprise or Azure DevOps.
• Strong scripting skills (Python) and familiarity with IaC and API automation.

Responsibilities

• Enable Value Train teams to build automated Release & Transition workflows across apps and infra.
• Integrate CI/CD automation into release processes with reusable patterns and standards.
• Integrate Dynatrace observability and AIOps to improve release health visibility.
• Implement automated pre- and post-deployment health checks from logs, metrics, traces.
• Develop release health dashboards and KPIs for deployment quality and production stability.
• Collaborate cross-functionally with Engineering, Operations and Platform teams to define release gates.
• Support reliable releases, rollouts and transitions with proactive, automated operations.

Skills

DevOps

Release & Transition

Platform Engineering

Site Reliability Engineering

CI/CD

Tools

Jira

Confluence

GitHub Actions

GitHub Enterprise

Azure DevOps

ServiceNow

Dynatrace

AIOps

Job description

DevOps Engineer (f/m/d) - Release & Transition AI Observability

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape a better future together. Tell us about your strengths and apply at UNIQA IT Services GmbH (UITS), the IT service provider of the UNIQA Group, as DevOps Engineer (f/m/d) - Release & Transition AI Observability

Enable our Value Trains to build reliable, automated and observable Release & Transition practices by connecting CI/CD, Dynatrace, ServiceNow and AIOps capabilities. Provide technical expertise, standards and automation patterns to strengthen team ownership and contribute to our Zero Ops vision.

What to expect

• Enable and support Value Train teams in building and continuously improving automated and observable Release & Transition workflows across applications, platforms and infrastructure
• I ntegrate CI/CD automation into release and deployment processes by providing reusable patterns, standards and technical guidance
• Integrate Dynatrace observability and AIOps capabilities to improve transparency around release health, application performance and service stability
• Implement automated pre- and post-deployment health checks using logs, metrics, traces, dependencies and performance data
• Use anomaly detection, intelligent event correlation and root-cause analysis to identify release-related issues earlier and accelerate troubleshooting
• Develop and continuously improve release health dashboards and KPIs for deployment quality, operational readiness and production stability
• Integrate ServiceNow, Dynatrace and CI/CD tooling and collaborate with Engineering, Operations and Platform teams to establish Release Quality Gates and Operational Readiness criteria
• Support reliable releases, rollouts and transitions while contributing to our Zero Ops vision by reducing manual activities and enabling more proactive, automated and data-driven operations

What we expect

• Proven expertise in DevOps, Release & Transition Management, Platform Engineering, Site Reliability Engineering or a comparable technical role
• Excellent knowledge of modern software delivery, release management, deployment automation and CI/CD practices
• Hands-on expertise with Dynatrace or comparable enterprise observability technologies and AIOps concepts such as logging, metrics, tracing, alerting, anomaly detection and event correlation
• Good experience with ServiceNow and ITSM processes, particularly Release, Change, Incident and Problem Management
• Practial knowlege of Jira and Confluence and CI/CD technologies such as GitHub Actions, GitHub Enterprise or Azure DevOps
• Good automation and scripting skills using Python, APIs or Infrastructure-as-Code, combined with an understanding of modern application environments, service dependencies and operational readiness
• Strong analytical and troubleshooting skills, with the ability to translate technical findings into practical improvements and provide hands‑on technical guidance
• A collaborative mindset and the ability to work effectively across Value Trains and technical teams, combined with very good English and good German skills

Your core competencies:

Finding effective solutions: You aim for simple and feasible solutions. You ensure the efficient use of your team's resources

Action Oriented: We take action and learn from our mistakes

Collaborates: We collaborate beyond conventional boundaries

Strengthening ownership: You delegate tasks and motivate your team to act independently. You create the framework and provide the necessary freedom to enable this

At UNIQA, we embrace diversity and consciously foster different perspectives in our teams and leadership positions. We therefore explicitly welcome applications that enrich our diversity. We are striving to increase the proportion of women in leadership positions as well as in technical areas and particularly welcome applications from women. If you have any questions regarding accessibility, please contact the person listed in the advertisement on the right-hand side.

JOB KEY FACTS

Location: Wien, AT

Annual minimum salary gross (Euro): 50.000

Start Date: as of now

You strive for more than the minimum - so do we! We will agree on your actual salary depending on your education and experience during the recruiting process.

We look forward to getting to know you in a first interview online. Additional meetings are held in person at our head quarters in Vienna.