Job Details: Senior Application Engineer
Full details of the job.
Vacancy Name
Vacancy Name Senior Application Engineer
Location City
Location City Thalwil
Location Region
Location Country
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About u-blox
About u-blox u-blox is a global leader in automotive, industrial, and consumer markets, driving innovation through our cutting-edge positioning and short-range communication technologies. We are the pioneers behind high-precision technologies, providing smart and reliable solutions that enable people, vehicles, and machines to determine their precise position and communicate wirelessly. With headquarters in Thalwil, Switzerland, and offices across Europe, Asia, and the USA, we are making a global impact.
Job Description
As a Senior Application Engineeryou will work in a dynamic and international team within the Application Engineering department, providing technical support to global customers and coordinating activities with Product Development, R&D, Product Management, Field Application Engineering, Sales, and Quality teams. In this role, you act as a technical product expert, ensuring customers receive the product knowledge, design‑in guidance, and support they need to succeed.
You also serve as the voice of the customer by gathering and communicating technical feedback to highlight issues, identify improvements, and contribute to evolving product requirements.
Success in this position requires understanding of both software (reference code, embedded software, support tools and libraries) and hardware design concepts (digital and analog). Experience with GNSS technology in INR (Industrial Navigation and Robotic) market and related applications is highly valued.
This role offers the opportunity to make an immediate impact by helping customers fully leverage the performance of u‑blox GNSS products, with potential for expanded responsibilities and career growth.
Your Responsibilities
- Manage customer expectations and provide high-quality on-site and remote technical support for GNSS applications and projects
- Author and contribute to technical product documentation, includingdatasheets, integration anduser manuals, applicationnotesand technical content for internal and external audiences.
- Provide customized design-in vehicles, prototype deliveries and tailored technical solutions to accelerate customer adoption ofnew technologies.
- Analyse non-conformities, support root-causeinvestigationsand contribute to corrective actions with the R&D and Quality teams.
- Collect and process customer feedback,identifyareas forimprovementand communicate insights to internal stakeholders to drive product enhancements.
- Provide support from customer design-in through maintenance phases, ensuring seamless integration andmaximumproduct value.
- Host technicaltrainingsand workshops for Field Application Engineers and customers worldwide.
Your Skills and Experience
- Bachelor'sorMaster’s degree in Computer Engineering, Computer Science, Electrical Engineering, ora related field.
- Customer-focused mindset with the ability to quickly understand customer system architectures andprovideexpert technical support for their application.
- Ability to replicate and analyze customer related issues using support tools and laboratory equipment.
- Data analysis, issue investigation, triage and follow‑up, full end‑to‑end resolution management with internal teams and customers, including implementation of bug fixes and work‑arounds.
- Hands on experience with validation tools, development hardware, and test equipment.
- Self-driven and highly organized, with excellent time management, prioritization, and follow-up skills.
- Excellent communication skills to interface with internal subsidiaries and customers around the world
- Willingness to travel domestically and internationally to support customer engagements and events.
- Fluent in English;proficiencyin another European or APAC language is a plus.
Bonus Points
- Experience working with the INR (Industrial Navigation and Robotic) market and related applications (e.g., mowers, agricultural, machinery, avionics)
- Experience in Global Positioning Systems (GPS, GLONASS, Beidou, Galileo)
- Experience or good understanding of High Precision Technologies(RTK, PPP, PPP-RTK)
- Experience or good understanding of security standards, cybersecurity principles, and RF‑based malicious attack vectors
- Scripting ability (Python, Matlab, Perl)
- Experience in embedded SW debugging and embedded development platforms (emulators/debuggers)
What are your perks?
- A multicultural and international company with over 60 different nationalities
- Project-based activities working with colleagues across the globe
- A start-up and innovation mindset while in the process of scaling-up processes and efficiencies
- Hybrid working model & flexible working hours
- A strong learning environment and regular career discussions
- Company Performance Bonus
- Sport activities and Team events
- ... and discover even more by talking with us!
Learn more about u-blox and its mission by watching this video !
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