Sales Representative (m/f/d)

Heisertec; Kühnsdorf; Hybrid; EUR 44.000 - 53.000; Vollzeit

Benefits dieser Stelle

Job security and fair pay

Great working environment

Employee bonuses

Lunch subsidies

Health and wellbeing

Zusammenfassung

Heisertec is seeking a customer service professional to manage inquiries, prepare quotations, and process orders. You will coordinate with Quality, Purchasing, Engineering, Logistics, and Accounting, acting as the main contact for customers through the sales cycle.

The role requires a commercial or technical education, strong MS Office skills, and fluent English. Travel and overtime may be required.

Qualifikationen

• Completed a commercial or technical education.
• Good technical understanding and willingness to learn.
• Experience in a similar role such as customer service, quotation prep, or order processing is a plus.
• Fluent in English (spoken and written); other languages are an advantage.
• Strong MS Office knowledge (Word, Excel, Outlook, PowerPoint).
• Knowledge of Incoterms is an advantage.
• Team player with strong customer focus and excellent communication skills.
• Structured and accurate work style, quick response, solution-oriented.
• Strong commercial mindset and solution-oriented approach.
• Excellent time management and ability to set priorities during busy periods.
• Willingness to travel and overtime when required.

Aufgaben

• Handle customer inquiries and coordinate internal review of specs, feasibility, and commercial requirements.
• Independently calculate and prepare quotations and follow up.
• Receive, enter, and process customer orders.
• Support customers throughout the sales process as a key contact.
• Collaborate with Quality, Purchasing, Engineering, Logistics and Accounting.
• Link between customers, Sales team and production site.
• Support visits to site in Kienberg and at customer premises when required.
• Professionally handle customer complaints from receipt to resolution.
• Support projects and perform administrative tasks.

Kenntnisse

Commercial mindset

Time management

Communication

Team player

English fluency

Structured work style

Ausbildung

Commercial or technical education

Tools

MS Office

Jobbeschreibung

Do you enjoy working with people, have a good technical understanding and know how to keep track of multiple tasks? Then heiserTEC is the right place for you! We offer a varied role involving international customer contact, close collaboration with different departments and plenty of responsibility – all within a strong team and an established industrial company with a long-standing tradition.

YOUR ROLE

• You handle customer enquiries and coordinate the internal review of customer specifications, technical feasibility and commercial requirements with the relevant departments.
• You independently calculate and prepare quotations and follow up on them.
• You receive, enter and process customer orders.
• You support our customers throughout the entire sales process, both before and after the purchase, and act as a key point of contact for their enquiries.
• You work closely with our internal departments, including Quality, Purchasing, Engineering, Logistics and Accounting.
• You act as the link between our customers, the Sales team and our production site.
• You look after customers during visits to our site in Kienberg and, when required, directly at their premises.
• You professionally handle customer complaints, from initial receipt through to resolution.
• You support projects and take care of organisational and administrative tasks.

YOUR PROFILE

• You have completed a commercial or technical education.
• You have a good technical understanding and are willing to learn new things.
• Ideally, you have professional experience in a similar role, such as customer service, preparing quotations or order processing.
• You are fluent in English, both spoken and written. Additional foreign languages are an advantage.
• You have sound knowledge of MS Office (Word, Excel, Outlook and PowerPoint).
• Knowledge of Incoterms is an advantage.
• You are a team player with a strong customer focus and excellent communication skills.
• You work in a structured and accurate manner, respond quickly and enjoy finding solutions.
• You have a strong commercial mindset and a solution-oriented approach.
• You manage your time and tasks effectively and know how to set priorities, even during busy periods.
• You are flexible and willing to travel and work overtime when required.

WIR BIETEN

• Job security and fair pay: An annual gross salary of €48,545.42 for a full-time position. Depending on your qualifications and experience, we offer a competitive salary above the collective agreement.
• A great working environment: A supportive and respectful team at one of Austria’s best employers.
• Additional benefits: Employee bonuses, subsidised lunch menus at a neighbouring restaurant, complimentary drinks and attractive discounts with regional partners.
• Professional development: Further training and development are an integral part of our company culture and actively encouraged.
• Health and wellbeing: Health care through our company doctor.
• Team spirit: Regular employee events where we enjoy celebrating together beyond our everyday work.

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