Sales Assistant - Temporary - Vienna

Golden Goose Group; Wien; Hybrid; EUR 26.000 - 38.000; Teilzeit

Zusammenfassung

Golden Goose is seeking a Sales Assistant (Style Maker) to welcome clients in Vienna, explain the heritage and values of the Brand, and craft personalized Golden total looks that reflect each client’s personality.

The role emphasizes delivering exceptional service, building lasting relationships, and driving omnichannel engagement across both online and offline channels while maintaining GDPR and safety standards.

Qualifikationen

• Fluency in German and English; additional languages a plus.
• 1–3 years of luxury retail experience.
• Self-motivated with professional selling techniques.
• Strong presentation, interpersonal and communication skills.
• Ability to monitor industry trends and understand the local market (online and offline).
• Flexibility to adapt to evolving business and customer needs.
• Strong team player.
• Location: Vienna; temporary position.

Aufgaben

• Assist customers in expressing their personality through dream looks.
• Provide product insights, recommend items, and implement up-selling and cross-selling strategies.
• Cultivate and sustain relationships with clients via omnichannel engagement and personalized offers.
• Contribute to store presentation and ensure brand image and standards.
• Assist with store operations including opening/closing, inventory, and GDPR/safety compliance.
• Utilize digital tools to enhance engagement (Golden App, Sales Force, Xstore, Stealth).

Kenntnisse

Fluency in German

Fluency in English

Jobbeschreibung

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality thru their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in German and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce

Minimum 1-3 years of relevant experience in luxury retail

Self-motivation with positive attitude and professional selling techniques

Good customers focus with strong presentation, interpersonal and communication skills

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)

Flexibility to adapt to the evolving needs of the business and our customers

Strong team player

Location: Vienna

Temporary position

Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch [e-mail].

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do..