Restaurant & Banquet Manager (m/f/d)

Accor; Österreich; On-site; EUR 36,000 - 43,000; Full time

Benefits offered by this job

Free nights

Discounts worldwide

Transport allowance

Training & development

Partner deals

Flexible schedules

Staff events

Job summary

25hours Hotel Wien is seeking an experienced hospitality leader to manage the restaurant and banquet operations, ensuring high-quality service and budget targets. You will coach a motivated service crew, organize trainings, and maintain efficient duty rosters while delivering a true WOW experience for guests.

You will also handle staff scheduling, onboarding, reservation management and other administrative tasks, keeping plans flexible and teams coordinated during busy periods.

Qualifications

• Gained initial leadership in hospitality or similar role.
• Experience developing service staff and onboarding.
• Strong organizational skills for rosters and operations.
• Able to train and motivate teams, manage guest expectations.
• Passion for Italian cuisine and high-quality service.

Responsibilities

• Oversee restaurant and banquet operations and budget targets.
• Lead and train service crew, organize trainings and briefings.
• Deliver WOW guest experiences in restaurant and banquet areas.
• Handle staff scheduling, manuals, checklists, reservations and admin tasks.
• Stay calm and proactive during peak service times.

Skills

Leadership experience

People management

Staff scheduling

Training

Recruiting

Service excellence

Italian cuisine knowledge

Job description

Company Description

We call the 25hours Hotel at the MuseumsQuartier our colorful circus. Life is buzzing here – from the ground floor all the way up to the rooftop. Right outside our doors, a vibrant park and first‑class cultural entertainment await. We love making the most of it all together, especially for shared after‑work moments. Our atmosphere is warm and family‑like – before, during, and after work. With three meeting rooms, a restaurant, and a bar, we offer a wide range of possibilities for hosting parties and events.

Ribelli brings the lightness of the south to Vienna – sunny, relaxed and full of Italian flavour. Located right next to Weghuberpark, it’s the perfect place to enjoy long lunches, aperitivo or dinner in the heart of the city.

Fresh, colourful and aromatic. High‑quality ingredients, authentic Neapolitan pizza, pasta and dishes with clear flavours are at the heart of the menu.

Ribelli is a lively place where people come together to experience the Mediterranean way of life – spontaneous, sociable and relaxed. Italian hospitality meets urban energy, creating moments that feel like a little escape. Every visit tastes like sunshine, great food and good company.

Job Description

How does your workday look like...

• You are responsible for the successful operational management of the restaurant and banquet department – including achieving budget targets and ensuring smooth, high‑quality service operations.
• You motivate your team and see coaching, developing, and challenging your service crew as second nature. You organize trainings, team meetings, and power briefings.
• As a passionate host, you make sure our guests enjoy a true “WOW experience” and actively work alongside the team in both the restaurant and banquet areas.
• You take care of administrative tasks such as staff scheduling, creating manuals and checklists, reservation management, and more.
• You support your team with an infectious smile when all guests seem to order at the same time – and you stay cool and in control even when plans change spontaneously.

Qualifications

Your personality counts more than your CV …

• You have gained initial leadership experience in a similar role and ideally worked in this position within the hospitality industry.
• You enjoy working with career changers and apprentices and develop your team into true service talents. A professional recruiting process is important to you – you carefully select your service crew and ensure a well‑structured onboarding.
• You inspire your team just as much as our guests. You are confident in service organization and skilled in creating efficient duty rosters.
• You enjoy taking responsibility, work independently, and actively contribute ideas to further develop the restaurant, optimize processes, and support marketing and sales initiatives.
• You stand for the high quality of our products, have a genuine passion for great food and drinks, and love Italian cuisine.
• You are hands‑on – and you openly admit when you’ve made a mistake.
• You bring not only your skills, but also your character.

Additional Information

What’s in it for you…

• Discover our 25hours Hotelsand enjoy up to10 free nightsper year as an employee
• Benefit fromgenerous discounts at Ennismore’s bars, restaurants, and hotels worldwide
• Public transport allowance– including anannual pass or Klimaticket,so you can get to work comfortably and sustainably.
• Training and personal development– we arepassionate about developmentand offer avariety of workshops and trainingsto help you expand your skills and explorenew perspectives.
• Take advantage of amazing deals from ournumerous partner companies.
• Balance work with your personal life– we’re open to part‑time positions, mini‑jobs, and other flexible arrangements.
• Join ourvibrant staff partiesand enjoy so much more!

Would you like to join our 25hours Tribe?

The gross monthly salary for is€ 3.500,-with market‑competitive overpayment based on qualifications and experience.

We look forward to meeting you!

Selina Huter
People & Culture Manager
[e-mail]