Remote Telecoms NOC Analyst – 24/7 Monitoring

Placements24; Lorenziberg; Remote; EUR 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Zusammenfassung

Placements24 seeks a vigilant Telecoms NOC Analyst to monitor and manage our client's network infrastructure remotely. You will detect, diagnose, and resolve incidents, escalate where needed, and maintain detailed logs of all activities in our ticketing system.

The ideal candidate has NOC experience, strong knowledge of TCP/IP, SNMP, and BGP, and hands-on experience with SolarWinds, Nagios, or Zabbix. This role requires flexibility for 24/7 shifts and strong communication skills.

Qualifikationen

• High school diploma or equivalent; technical degree is a plus.
• Experience in a Network Operations Center (NOC) or IT support role.
• Strong understanding of TCP/IP, SNMP, and BGP.
• Hands-on with network monitoring tools (SolarWinds/Nagios/Zabbix).
• Excellent analytical and problem-solving abilities.
• Ability to work remotely and in shift rotations.

Aufgaben

• Monitor network performance and availability using monitoring tools.
• Identify, analyze, and respond to network alerts promptly.
• Troubleshoot and resolve incidents per defined procedures.
• Escalate unresolved issues to higher-level teams.
• Document all events and resolutions in ticketing systems.
• Perform routine health checks and proactive maintenance.
• Communicate status to internal teams and stakeholders.
• Contribute to NOC procedures and documentation.
• Participate in shift rotations for 24/7 coverage.

Kenntnisse

NOC experience

Networking concepts

Monitoring tools

Troubleshooting

Remote work

ITIL knowledge

Ausbildung

High school diploma

Technical degree preferred

Tools

SolarWinds

Nagios

Zabbix

Ticketing systems

Jobbeschreibung

Placements24 seeks a vigilant Telecoms NOC Analyst to monitor and manage our client's network infrastructure remotely. You will detect, diagnose, and resolve incidents, escalate where needed, and maintain detailed logs of all activities in our ticketing system.

The ideal candidate has NOC experience, strong knowledge of TCP/IP, SNMP, and BGP, and hands-on experience with SolarWinds, Nagios, or Zabbix. This role requires flexibility for 24/7 shifts and strong communication skills.