Remote Dutch Customer Service Specialist (Part-Time)

United Call Centers Ltd.; Österreich; Remote; EUR 21,000 - 34,000; Part time

Benefits offered by this job

Remote work 100%

Flexible hours

Long-term cooperation possibilities

Supportive multicultural team

Competitive freelance compensation

Independent contracting freedom

Job summary

United Call Centers is a remote-first customer experience company delivering multilingual support for international clients across industries. We provide flexible remote opportunities for experienced professionals who thrive in dynamic, multicultural environments.

We are currently looking for an experienced Customer Service Representative to support multiple international projects in a shared environment as a contractor, part-time with flexible scheduling.

Qualifications

• Fluent Dutch (C2) and good English
• Strong communication and interpersonal skills
• Customer-focused mindset and helpful attitude
• Ability to work independently in a remote setup
• Reliable internet and professional home office
• Self-employed freelancer status; EU-based preferred

Responsibilities

• Assist customers via phone, email, and chat
• Provide friendly, professional, solution-oriented support
• Answer questions, resolve issues, and guide customers through requests
• Keep accurate records of customer interactions
• Follow project-specific processes and quality standards
• Support different projects within the UCC portfolio as needs evolve

Skills

Dutch (C2)

English proficiency

Communication skills

Customer focus

Remote work independence

Tech savviness

Customer service experience (nice to/)

Job description

United Call Centers is a remote-first customer experience company delivering multilingual support for international clients across industries. We provide flexible remote opportunities for experienced professionals who thrive in dynamic, multicultural environments.

We are currently looking for an experienced Customer Service Representative to support multiple international projects in a shared environment as a contractor, part-time with flexible scheduling.