Quality Engineer — 8D, CIP, Flexible Hours, ESOP

Ultimate Europe GmbH; Gemeinde Sankt Georgen am Ybbsfelde; On-site; EUR 42,000 - 58,000; Full time

Benefits offered by this job

Bike-leasing

Employee ownership model

Flexible working hours (flexitime)

Office canteen and gym

EV charging station and e-car parking

New office building

Personal development opportunities

Performance-based pay depending on‑+/–

Job summary

Ultimate Europe GmbH, based in St. Georgen am Ybbsfelde, Lower Austria, develops and services gangways, automatic door systems and interior fittings for rail vehicles and buses.

The role focuses on handling customer complaints with 8D methodology, coordinating improvements across subsidiaries, and processing ERP transactions. Successful candidates will have technical education, fluent German and English, and experience in quality management and 8D reports, with strong communication and teamwork

Qualifications

• Must have completed technical education (apprenticeship, technical school or HTL/equivalent).
• Fluent German and English required.
• Strong teamwork and communication skills.
• Customer-oriented with professional attitude.
• Flexible regarding working hours.
• Experience in quality management and 8D-reports.
• Strong awareness of quality and environmental standards.

Responsibilities

• Handle customer complaints using the 8D methodology and perform technical evaluation.
• Coordinate and communicate corrective, preventive, and improvement actions with subsidiaries, suppliers, customers, and internal departments.
• Track and monitor actions related to complaint management.
• Process transactions in the ERP system (MS Business Central).
• Prepare documentation, analyze defects, and report to stakeholders.
• Participate in and contribute to CIP (continuous improvement process).
• Travel to suppliers and customers as required for complaint management.

Skills

8D reports handling

German + English

team player

customer oriented

flexible working hours

quality management

communication skills

Education

Completed technical education (apprenticeship/HTL/equivalent)

Job description

Ultimate Europe GmbH, based in St. Georgen am Ybbsfelde, Lower Austria, develops and services gangways, automatic door systems and interior fittings for rail vehicles and buses.

The role focuses on handling customer complaints with 8D methodology, coordinating improvements across subsidiaries, and processing ERP transactions. Successful candidates will have technical education, fluent German and English, and experience in quality management and 8D reports, with strong communication and teamwork