Product Owner (m/w/x) - Customer Masterdata

SmartRecruiters, Inc.; Wien; Hybrid; EUR 77,000 - 94,000; Full time

Benefits offered by this job

Remote working options

Training & development

Staff discounts

On-site parking

Flexible working hours

Job summary

REWE Group Austria is seeking a Product Owner for Customer Master Data to lead a cross-functional team and own the product from strategy to execution. You will drive the vision, roadmap, and budget across Austria and the CEE region, aligning business and IT requirements with stakeholders.

You will collaborate with business units and external partners, maintain a robust data landscape, and foster a culture of learning. Strong English and cross-country experience are valued.

Qualifications

• Solid IT affinity or relevant technical/business education with experience in product ownership, CRM, master data management, or complex project coordination.
• Leadership experience and ability to guide, develop, and empower teams.
• Clear communication with diverse stakeholders and ability to build cross-country relationships.
• Translate business needs into technical requirements and vice versa.
• Experience in international environments with cross-country collaboration.
• Knowledge of customer data systems or CRM technologies is a plus.
• Experience with user accounts, master data management and identity providers is beneficial.
• Structured, resilient, customer-driven mindset and English proficiency (B2).

Responsibilities

• Own end-to-end product and team responsibilities including strategy, roadmap, budget, and operations.
• Define and refine product vision and roadmap for customer data systems across Austria and CEE.
• Identify and prioritize business and technical requirements with stakeholders.
• Understand system scope and drive future development to meet needs.
• Serve as main contact for internal departments, users, IT, and external partners.
• Balance project work with system enhancements and maintenance.
• Foster open feedback and continuous learning within the team.
• Collaborate across teams to advance the Customer Data ecosystem.

Skills

IT affinity

Product ownership

CRM

Master data management

Leadership

Stakeholder communication

International collaboration

Problem solving

English proficiency

Education

Relevant technical/business education

Tools

CRM systems

Job description

• Full-time

Company Description

As the IT of the REWE Group Austria, we work together with our more than 700 employees to develop innovative IT products and services for all our corporate divisions in Austria and abroad, setting the tone for modern trade.

We are shaping the future of customer data management across Austria and the CEE region. As part of our Marketing & CRM organization, we develop, operate, and continuously improve products that ensure high-quality customer data and enable meaningful, data‑driven interactions.

In your role as Product Owner - Customer Master Data, you will lead your team both disciplinarily and professionally. You will work closely with business units, IT partners, and other product teams to drive a stable, high-performing customer data landscape. You own the product end‑to‑end — strategy, vision, roadmap, budget, and operational excellence — and ensure that our customer data ecosystem evolves to meet the needs of tomorrow.

Job Description

• You hold full end‑to‑end responsibility for your product and your team, including strategic direction, operational stability, budget management, and team leadership.
• You own and continuously refine the product vision, product strategy, and the roadmap for all customer data systems across Austria and CEE.
• Together with your team and stakeholders, you identify and prioritize business and technical requirements, ensuring high-quality delivery.
• You understand the technical and functional scope of your systems and drive their development to meet future business needs.
• You act as the primary contact point for internal departments, key users, IT teams, and external partners on all product-related matters.
• You ensure a stable and robust product environment, balancing project work, system enhancements, and operational tasks.
• You foster an open feedback culture and encourage continuous learning and improvement within the team.
• As part of the wider Product Owner community, you contribute to cross-team collaboration, alignment, and the further development of the Customer Data ecosystem.

Qualifications

• You bring solid IT affinity or a relevant technical/business education paired with experience in product ownership, CRM, master data management, or complex project coordination.
• You have leadership experience and enjoy guiding, developing, and empowering teams.
• You communicate clearly and confidently with diverse stakeholders and build strong working relationships across business and IT.
• You combine strategic thinking with hands‑on problem‑solving skills and can translate business needs into technical requirements — and vice versa.
• You have experience working in an international environment and collaborating with stakeholders across multiple countries.
• You ideally bring knowledge of customer data systems or CRM technologies.
• Experience with handling user accounts, master data management and identity provider is beneficial.
• You work structured, are resilient in demanding phases, and maintain a customer-driven mindset.
• B2 English proficiency; additional languages are beneficial.

Additional Information

• Long-term, interesting and varied work for a reliable employer in a supportive team
• A family-friendly company culture with flexible working hours and remote working options available according to your individual needs
• Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education)
• Staff shopping and travel discounts
• Easy public access and on-site parking
• An attractive annual gross salary, market-compliant and performance-related, starting at EUR 85.000 with the possibility of higher pay based on your qualifications and professional experience

No matter where you are in your career, we have a path for you. Whether you’re looking for your first job, advancement in your field, or a new career shift. We’re proud to employ great people who are passionate about their jobs. But they’re all different. No matter who you are, what you need and where you’re going, REWE Group can be a part of it.

We promote a diverse and inclusive work environment. Therefore, we welcome applications from people of different gender, age, cultural or social background, sexual identity and applications from people with disabilities. In addition, we would like to increase the proportion of women in technical professions and are particularly pleased to receive applications from women for this position.