Product Owner: Customer Data & CRM Mastery (Remote)

SmartRecruiters, Inc.; Wien; Hybrid; EUR 77,000 - 94,000; Full time

Benefits offered by this job

Remote working options

Training & development

Staff discounts

On-site parking

Flexible working hours

Job summary

REWE Group Austria is seeking a Product Owner for Customer Master Data to lead a cross-functional team and own the product from strategy to execution. You will drive the vision, roadmap, and budget across Austria and the CEE region, aligning business and IT requirements with stakeholders.

You will collaborate with business units and external partners, maintain a robust data landscape, and foster a culture of learning. Strong English and cross-country experience are valued.

Qualifications

• Solid IT affinity or relevant technical/business education with experience in product ownership, CRM, master data management, or complex project coordination.
• Leadership experience and ability to guide, develop, and empower teams.
• Clear communication with diverse stakeholders and ability to build cross-country relationships.
• Translate business needs into technical requirements and vice versa.
• Experience in international environments with cross-country collaboration.
• Knowledge of customer data systems or CRM technologies is a plus.
• Experience with user accounts, master data management and identity providers is beneficial.
• Structured, resilient, customer-driven mindset and English proficiency (B2).

Responsibilities

• Own end-to-end product and team responsibilities including strategy, roadmap, budget, and operations.
• Define and refine product vision and roadmap for customer data systems across Austria and CEE.
• Identify and prioritize business and technical requirements with stakeholders.
• Understand system scope and drive future development to meet needs.
• Serve as main contact for internal departments, users, IT, and external partners.
• Balance project work with system enhancements and maintenance.
• Foster open feedback and continuous learning within the team.
• Collaborate across teams to advance the Customer Data ecosystem.

Skills

IT affinity

Product ownership

CRM

Master data management

Leadership

Stakeholder communication

International collaboration

Problem solving

English proficiency

Education

Relevant technical/business education

Tools

CRM systems

Job description

REWE Group Austria is seeking a Product Owner for Customer Master Data to lead a cross-functional team and own the product from strategy to execution. You will drive the vision, roadmap, and budget across Austria and the CEE region, aligning business and IT requirements with stakeholders.

You will collaborate with business units and external partners, maintain a robust data landscape, and foster a culture of learning. Strong English and cross-country experience are valued.