Proactive Service Engineer (M/F/D)*

TGW Logistics; Marchtrenk; On-site; EUR 43,000 - 52,000; Full time

Benefits offered by this job

Flexible working hours

Home office model

Training opportunities

Career development

Job summary

TGW is seeking an IT operations professional to monitor client systems and implement robust monitoring solutions. You will keep systems secure, apply patches, and propose practical improvements to ensure stable, high-performing environments.

In a role with flexible hours and a generous home-office model, you’ll work in a dynamic international company and gain exposure to diverse client environments through hands-on tasks and training opportunities.

Qualifications

• Technical IT background through training or professional experience.
• Operating systems are part of day-to-day work; Oracle and IT security are familiar concepts.
• You have managed IT systems and know what matters in a client environment.
• You work reliably, think proactively and focus on business benefits as well as technical aspects.
• You communicate confidently in German and English.

Responsibilities

• Monitor client systems to prevent issues.
• Set up and further develop monitoring solutions.
• Keep systems secure and up to date through patches and preventative measures.
• Propose ideas for stable, secure and trouble-free operations.
• Provide our clients with genuine recommendations, not just documentation.
• Collaborate to continuously improve processes and services.

Skills

Technical IT background

Operating systems

Oracle

IT security

Client environment experience

Proactive mindset

Job description

Do you find it more exciting to prevent problems than to fix them? Then you’ve come to the right place. We’re looking for someone who enjoys digging into logs, sees monitoring as more than just a dashboard, and takes pleasure in keeping complex client systems stable, secure and high-performing. Does that sound like you? Then let’s have a chat!

What you’ll be handling:

• You’ll keep an eye on client systems before anything goes wrong.
• You’ll set up and further develop monitoring solutions.
• You’ll keep systems secure and up to date through patches and preventative measures.
• You’ll come up with ideas for stable, secure and trouble-free operations.
• You won’t just document things – you’ll give our clients genuine recommendations
• You’ll work with us to continuously improve processes and services

What you’ll need:

• You have a technical IT background – through training or professional experience or both
• Operating systems are part of your day-to-day work; Oracle and IT security are familiar concepts to you
• You have already managed IT systems and know what matters in a client environment
• You work reliably, think proactively and keep an eye on the business benefits as well as the technical aspects
• You communicate confidently in German and English

What you’ll receive:

• An appreciative working environment, motivated team and an open feedback culture
• Wide variety of tasks and room for creativity
• Flexible working hours and a generous home office model
• Responsibility in a successful international company with a strong focus on culture and valuesA well-structured training period and support by experienced colleagues
• Wide range of opportunities for professional and personal development through in-person training and eLearning sessions

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience.

The minimum gross basic salary based on full-time employment per year is 47.547 Euro.

TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.