Performance Delivery Manager (M/F/D)*

TGW Logistics; Marchtrenk; On-site; EUR 48,000 - 59,000; Full time

Benefits offered by this job

Agile team

Room for creativity

International projects

Flexible working hours

Home office

Company child care

Job summary

TGW Logistics is establishing a Performance Delivery Office and seeks a PDO Manager to partner with senior leaders, embed the PDO framework, and drive accountability across Programs, Streams and Projects. You will enable strategy execution, manage dependencies, and deliver performance insights to executives.

Travel up to 40% is required. The role emphasizes delivery discipline, governance, and continuous improvement across a global, value-driven organization.

Qualifications

• 40% travel is required.
• Proven experience in strategy execution and program/project management.
• Delivered internal projects; project management skills.
• Strong understanding of performance management, KPI systems and governance structures.
• Experience with delivery/improvement methodologies (PDCA, Agile, DMAIC).
• Excellent interpersonal skills; coaching certification is a plus.
• Able to manage own workload and support teams with varying maturity.

Responsibilities

• Mentor Sponsors and Leads in applying the PDO methodology and defining leading and lagging indicators.
• Develop agendas and moderate workshops for Discovery sessions, goal-setting, milestones and lessons learned.
• Strengthen delivery maturity and execution capability across the organization.
• Maintain and evolve the PDO framework, templates and guidance with practical, outcomes-focused practices.
• Capture learning from delivery and feed it back into PDO standards.
• Track delivery progress against milestones, outcomes and KPIs.
• Surface delivery risks, capacity constraints and dependencies and escalate when needed.
• Prepare concise performance insights for the Head of PDO and senior leadership.

Skills

Strategy execution

Program management

Delivery governance

Interpersonal skills

Coaching certification

Tools

PDCA

DMAIC

Agile

Job description

This role is a unique opportunity to join TGW’s newly established Performance Delivery Office (PDO) and play a pivotal role in turning strategic commitments into measurable business outcomes. As a PDO Manager, you will partner with senior leaders across Customer Units and functions to embed the PDO Framework, strengthen execution discipline, and drive accountability across Programs, Streams and Projects. At the heart of this role is enabling TGW to execute strategy as a system, creating visibility, managing dependencies, and helping teams consistently deliver on their goals.

What you'll be handling:

• Mentor Sponsors and Leads in applying the PDO methodology and guide them in defining leading and lagging performance indicators
• Collaborating with Sponsors and Leads, develop agenda and moderate workshops to support Discovery sessions, goal-setting, milestone planning and lessons learned
• Actively strengthen the organisation’s delivery maturity and execution capability
• Maintain and evolve the PDO framework, templates and guidance and integrate proven practices (e.g. PDCA, DMAIC, 12-week milestone planning) in a practical, outcome-focused way
• Capture learning from delivery and feed it back into PDO standards
• Track delivery progress against milestones, outcomes and KPIs.
• Surface delivery risks, capacity constraints and dependencies, and facilitate/moderate fact-based escalation
• Prepare clear, concise performance insights for the Head of PDO and senior leadership in order to be able to make the necessary decisions

What you'll need:

• 40% Travel is required for the role
• Proven experience in strategy execution, program or project management, ideally in a complex, cross-functional environment
• Successfully delivered internal projects; project management skills
• Strong understanding of performance management, KPI systems and governance structures.
• Practical experience with delivery and improvement methodologies (e.g. PDCA, Agile, DMAIC)
• Excellent interpersonal skills, may also have a certification in coaching
• Able to manage own workload and work and support teams and individuals with differing maturity in delivering internal projects

What you'll receive:

• Participation in an agile team, latitude, clear objectives and regular feedback
• Wide variety of tasks and room for creativity
• Responsibility in a successful international company with a strong focus on culture and values
• A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
• Exciting, international projects for renowned customers
• Support in reconciling work and family life (flexible working hours, flex time, home office, company child care facility, etc.)

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 53.242 Euro.

TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.