Part-Time Channel Store Advisor & Brand Ambassador

Apple, Inc.; Linz; Hybrid; EUR 32,000 - 40,000; Part time

Benefits offered by this job

Stock programs

Discounted products

Education reimbursement

Insurance & retirement

Job summary

Apple Inc. in Pasching (Linz area) is hiring a Part-time Channel Store Advisor to support sales, merchandising and operations of an Apple Shop inside a partner reseller store.

The role focuses on delivering excellent customer service, product demonstrations, and training partner staff. You will work about 24 hours per week, including evenings and weekends, representing Apple and building strong relationships with store staff and customers while upholding Apple's merchandising standards and focus

Qualifications

• Minimum of 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
• Fluency in German and ability to communicate in English.

Responsibilities

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
• Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.
• Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Skills

Customer service

German language

English language

Relationship building

Job description

Apple Inc. in Pasching (Linz area) is hiring a Part-time Channel Store Advisor to support sales, merchandising and operations of an Apple Shop inside a partner reseller store.

The role focuses on delivering excellent customer service, product demonstrations, and training partner staff. You will work about 24 hours per week, including evenings and weekends, representing Apple and building strong relationships with store staff and customers while upholding Apple's merchandising standards and focus