Operations Coordinator (m/f/d)

Bertelsmann-Jobs; Plaik; Vor Ort; EUR 30.000 - 36.000; Vollzeit

Benefits dieser Stelle

Shared growth & development: We invest

Digital & innovative environment

Team culture & informal communication

Zusammenfassung

Arvato in Austria is seeking an Operations Coordinator (m/f/d) to support day-to-day site operations, coordinate communications across teams and ensure reliable administrative workflows. You will handle customer inquiries, manage workforce and training systems, onboarding and access management, and help implement process improvements.

Fluency in English is required, German a plus. The starting salary is €3,000 gross per month, with room for higher compensation depending on qualifications and

Qualifikationen

• Experience in customer service, administration, operations support, HR support or a similar role.
• Strong organizational skills and communicational skills
• Service-oriented mindset and attention to detail
• Good knowledge of MS Office applications
• Fluent English required; German language skills are a plus

Aufgaben

• Support daily site operations and coordinate communication across teams and stakeholders.
• Handle customer inquiries and status updates professionally and efficiently.
• Manage workforce and training systems for Operations, ensuring accurate data and reporting.
• Support onboarding, training, access management and other employee-related processes.
• Maintain records, reports, and documentation to support smooth operations and compliance.
• Identify and help resolve operational or administrative issues in a timely manner.
• Support process improvements and contribute to efficient site operations

Kenntnisse

Customer service

Administration

Operations support

HR support

Tools

MS Office

Jobbeschreibung

Arvato is an innovative and globally leading 3PL service provider in the field of supply chain management and e-commerce. With 20,000 team members at more than 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity - a place where you can grow, contribute your ideas and make a difference. Be part of a team that supports critical IT infrastructure and enables reliable data centre operations. Because working at Arvato means: Together, we’re on it.

Job Description

Do you enjoy keeping an overview, working in a structured way, and helping teams ensure that day-to-day operations run smoothly? Then this could be the right opportunity for you.

As an Operations Coordinator (m/f/d), you will be an important point of contact for employees, customers, and various internal teams. You will help ensure that administrative and operational processes run reliably, support effective communication across the site, and contribute to the continuous development and efficiency of our operations.

Your Responsibilities

• Support daily site operations and coordinate communication across teams and stakeholders.
• Handle customer inquiries and status updates professionally and efficiently.
• Manage workforce and training systems for Operations, ensuring accurate data and reporting.
• Support onboarding, training, access management and other employee-related processes.
• Maintain records, reports, and documentation to support smooth operations and compliance.
• Identify and help resolve operational or administrative issues in a timely manner.
• Support process improvements and contribute to efficient site operations

Qualifications

• Experience in customer service, administration, operations support, HR support or a similar role.
• Strong organizational skills and communicational skills
• Service-oriented mindset and attention to detail
• Good knowledge of MS Office applications
• Fluent English required; German language skills are a plus

Additional Information

The starting salary for this position is €3,000.00 gross per month. Depending on qualifications and professional experience, we are willing to offer a higher salary.

• Shared growth & development: We invest in your professional and personal development - for example through trainings, a structured onboarding, internal learning formats and mentoring by experienced colleagues.
• Digital & innovative environment: You can look forward to digitalized and largely automated processes as well as modern tools; you will work in an environment where new ideas are welcome and the status quo is regularly challenged.
• Team culture & informal communication: We live an open first-name culture, short decision-making paths and trusting collaboration; mutual feedback, appreciation and a "Act we not me" mindset are part of who we are.

We welcome applications from people who contribute to the diversity of our company. For us, diversity particularly includes cultural or social background, religion, age, disability, gender and sexual identity.