OpenShift TAM: Enterprise Cloud Advocate (Remote)

Red Hat, Inc.; Österreich; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Red Hat, Inc. is seeking an experienced Technical Account Manager to support enterprise customers in Austria. You will act as a trusted advisor, guiding OpenShift deployments, diagnosing issues, and sharing architectural best practices.

The role requires strong German and English communication and collaboration with global teams. You will build trusted relationships, understand customer environments, and help implement cloud-native container platforms while delivering proactive, high-value

Qualifikationen

• Minimum five years in customer support, development, engineering, or QA.
• Strong written and verbal German and English; can explain complex topics clearly.
• Solid enterprise architecture understanding and project-management ability.
• Willingness to learn new tech quickly, incl. containers and microservices.

Aufgaben

• Manage and grow relationships with strategic enterprise customers.
• Provide architectural guidance and proactive, attentive support.
• Collaborate with engineering, PM, and support teams to resolve issues.
• Document customer environments and create engagement plans.
• Share best practices and contribute to knowledge bases.

Kenntnisse

5+ years experience

German & English fluency

Enterprise architecture

Container orchestration

Communication excellence

Ausbildung

Bachelor's in technology

Tools

OpenShift

Kubernetes

Ansible Automation

Jobbeschreibung

Red Hat, Inc. is seeking an experienced Technical Account Manager to support enterprise customers in Austria. You will act as a trusted advisor, guiding OpenShift deployments, diagnosing issues, and sharing architectural best practices.

The role requires strong German and English communication and collaboration with global teams. You will build trusted relationships, understand customer environments, and help implement cloud-native container platforms while delivering proactive, high-value