NPI Service Readiness Lead

Innio; Österreich; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health program

Moving cost support

Public transport access

Transportation cost support

Healthy canteen

Alps location

Zusammenfassung

INNIO is seeking a Technical Service Product Expert (m/f/d) in Austria to lead service readiness for containerized solutions during New Product Introductions. You will act as the single point of contact between the NPI team and the service organization, ensuring lifecycle management and clear communication flows.

You will own all service deliverables, drive global service representation in NPI projects, and collaborate with product lines, engineering, and operations to meet service requirements.

Qualifikationen

• Bachelor or Master’s degree in engineering.
• Proven ability to manage multiple projects and deliver results.
• Strong cross-functional collaboration and organizational skills.
• Excellent communication and influencing abilities.

Aufgaben

• Drive service readiness for product/platforms during NPI across lifecycle.
• Own all service deliverables and act as service approver for NPI projects.
• Represent global service in NPI projects and coordinate with product line management, engineering, and operations.
• Facilitate information and knowledge sharing to global service teams for operational excellence.
• Develop Entry into Service (EIS) strategy including maintenance plans, manuals and trainings.
• Participate in technical, tollgate and business reviews and present KPIs to senior management.
• Engage in planning cycles for new products to ensure service requirements are captured and executed.
• Monitor the KPI Dashboard.

Kenntnisse

Operations experience

Project management

Communication skills

English proficiency

German language (advantage)

Ausbildung

Bachelor’s or Master’s degree in engineering

Jobbeschreibung

INNIO is seeking a Technical Service Product Expert (m/f/d) in Austria to lead service readiness for containerized solutions during New Product Introductions. You will act as the single point of contact between the NPI team and the service organization, ensuring lifecycle management and clear communication flows.

You will own all service deliverables, drive global service representation in NPI projects, and collaborate with product lines, engineering, and operations to meet service requirements.