Manager, EU Market Support

foodora; Wien; Hybrid; EUR 59,000 - 72,000; Full time

Benefits offered by this job

Team events

Lunch vouchers

myclubs

Flexible working hours

Remote work

Equity package

Job summary

foodora is seeking a regional leader to guide a small team of specialists providing hands-on support to markets during disruption and growth opportunities. You will drive temporary planning and logistics solutions to improve on-time delivery, speed, and customer satisfaction across multiple markets.

You will frequently travel to prioritize strategic markets, analyze data, and present executive-ready insights.

Qualifications

• Bachelor's degree in Business, Operations, Supply Chain, Economics or related field.
• 5+ years of experience in Strategy, Business Operations, PMO, Consulting or Operations Excellence.
• Strong analytical skills with ability to interpret datasets and translate insights.
• Excellent project and program management skills with cross-functional initiatives.
• Outstanding communication and storytelling skills for executive presentations.
• Experience in regional/global organizations is preferred.
• Advanced proficiency in Excel and PowerPoint; experience with data visualization tools.

Responsibilities

• Lead a small team of specialists supporting local market teams during disruption and opportunity.
• Provide temporary planning and hands-on support to markets to meet reliability, speed and customer-satisfaction targets.
• Be the regional expert for markets with strategic priority or challenges and implement effective solutions.
• Travel extensively to hit market needs and drive growth and profitability from a logistics perspective.

Skills

Analytical skills

Project management

Cross-functional collaboration

Executive communication

Travel willingness

Education

Bachelor's degree in Business/Operations

Tools

Excel

PowerPoint

Data visualization tools

Job description

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

What the person is doing: You lead a small team of specialists who are focused on supporting local market teams in times of disruption and opportunity. This could be a new competitor entering, a strong seasonal weather / demand impact that is putting a market under pressure or the need to work through logistics related measures to drive growth and profitability for the business. Your main aim is to provide temporary planning and hands on support to markets so they we can hit our reliability (on-time), speed and customer satisfaction targets from a logistics perspective.

In short - you are going where the going gets tough (quite literally, expect significant travel). You are the regional expert and go to person for markets that have strategic priority and/or significant challenges. You dive deep and work with markets through implementing effective solutions.

Qualifications

• Bachelor's degree in Business, Operations, Supply Chain, Economics or a related field.
• 5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting or Operations Excellence, preferably within technology, e-commerce, logistics or marketplace businesses.
• Strong analytical skills with the ability to interpret complex datasets and translate insights into business recommendations.
• Excellent project and program management skills with experience driving cross-functional initiatives across multiple stakeholders.
• Outstanding communication and storytelling skills with experience preparing executive-level presentations for senior leadership.
• Experience working in regional or global organisations is highly preferred.
• Advanced proficiency in Excel and PowerPoint; experience with data visualization tools

Additional Information

What we offer:

• An extremely varied role with excellent learning opportunities in a successful, fast-paced international company
• Flat hierarchies and an open company culture where your ideas and initiatives are encouraged and actively supported
• An attractive benefits package including regular team events, lunch vouchers, myclubs, flexible working hours and remote work
• For a full-time position (38.5 hours per week), we offer a gross annual salary starting at €65,000 (all-in), depending on your qualifications and experience. On top of that, you will receive an equity package.