Luxury Client Experience Advisor

Sabceducation; Wien; Hybrid; EUR 42.000 - 56.000; Vollzeit

Zusammenfassung

Maison Valentino in Vienna offers a career where luxury retail meets creativity in an inclusive, dynamic team. As a brand ambassador, you will embody Valentino values, guide clients from preparation to retention, and deliver an exceptional customer experience across all touchpoints.

You will develop client relationships, apply product storytelling, and collaborate with store operations to ensure smooth stock, transfers, and KPI-driven sales.

Qualifikationen

• Proven ability to meet sales targets and drive KPIs.
• Strong clienteling and retention skills across channels.
• Deep knowledge of Valentino products and storytelling.
• Operational accuracy and compliance with store guidelines.
• Data collection and client insights to enhance engagement.

Aufgaben

• Meet individual sales targets and support store objectives.
• Leverage cross-selling and styling to increase average ticket.
• Develop and retain clients through multiple selling channels.
• Collect and update client data to enrich the database.
• Demonstrate Valentino product knowledge through storytelling.
• Support stock, transfers, and use of company systems.

Kenntnisse

Sales & KPIs

Client Engagement

Product Knowledge

Operational Compliance

Data Insights

Tools

SAP

PRISM

MY-V XP

Smart XP

Training App

After Sales App

Jobbeschreibung

Maison Valentino in Vienna offers a career where luxury retail meets creativity in an inclusive, dynamic team. As a brand ambassador, you will embody Valentino values, guide clients from preparation to retention, and deliver an exceptional customer experience across all touchpoints.

You will develop client relationships, apply product storytelling, and collaborate with store operations to ensure smooth stock, transfers, and KPI-driven sales.