Luxury Client Advisor, Wien — Elevate Customer Experience

Fendi Italia Srl; Wien; Vor Ort; EUR 52.000 - 60.000; Vollzeit

Zusammenfassung

Fendi Italia Srl in Vienna seeks a Client Advisor to deliver exceptional, luxurious service, promoting FENDI history and craftsmanship. This role focuses on personal styling, product knowledge, and creating unforgettable experiences for clients.

You will lead sales, engage in upselling across categories, manage CRM-driven relationships, and support store operations to maintain stock accuracy and a premium customer environment.

Qualifikationen

• 2-3 years’ experience in Fashion/Luxury Sale.
• Bachelor’s degree or equivalent preferred.
• Strong selling and communication skills.
• Excellent relationship building abilities.

Aufgaben

• Lead individual sales and achieve targets.
• Engage in upselling, cross selling, and multiple selling across all categories.
• Strengthen customer relations and loyalty using CRM tools.
• Operate stock transfers, payments, and customer database input.
• Maintain inventory accuracy and showroom presentation.

Kenntnisse

Luxury sales

Customer relations

Upselling

Communication skills

Multitasking

Image management

Ausbildung

Bachelor's degree

Tools

Retail management system

Jobbeschreibung

Fendi Italia Srl in Vienna seeks a Client Advisor to deliver exceptional, luxurious service, promoting FENDI history and craftsmanship. This role focuses on personal styling, product knowledge, and creating unforgettable experiences for clients.

You will lead sales, engage in upselling across categories, manage CRM-driven relationships, and support store operations to maintain stock accuracy and a premium customer environment.