Learning Innovation Manager

EPO - European Patent Office; Wien; On-site; EUR 71,000 - 113,000; Full time

Benefits offered by this job

Relocation benefits

30 days leave per year

Medical insurance and pension schemes

Gym access

Job summary

The European Patent Office is seeking a Learning Innovation Manager to shape digital learning at the European Patent Academy. You will work at the intersection of education, technology and innovation to create accessible, engaging learning experiences for users of the patent system worldwide.

In this role you will lead the Educational Technology team, collaborate with training and IT colleagues, and drive AI-enabled workflows.

Qualifications

• Master's degree or equivalent professional experience.
• Excellent knowledge of at least one official language at C1 and ability to understand the others; willingness to learn missing languages.
• Citizenship of a member state of the European Patent Organisation.

Responsibilities

• Act as a primary coordinator and e-learning expert for crafting training content.
• Drive adoption of AI technologies to create scalable learning solutions.
• Author and update learning content related to the patent process and information tools.
• Develop and implement best practices for data collection, analytics, reporting and visualization.
• Oversee LMS development and integration with other systems.
• Design and automate workflows, establish technical frameworks and contract management.
• Manage budget administration, including reserving funds and processing invoices.
• Take on temporary responsibilities or project assignments as needed.

Skills

E-learning

AI in education

Content authoring

Learning analytics

LMS administration

Workflow automation

Budget management

Project coordination

Education

Master's degree

Tools

AI tools

Job description

As a Learning Innovation Manager, you will help shape the future of digital learning at the European Patent Academy. Working at the intersection of education, technology and innovation, you will contribute to the creation of accessible, engaging and effective learning experiences that support users of the European patent system worldwide.

The EPO's Academy, Professional Certifications and Learning Partnerships department develops specialised education programmes and professional qualifications to make patent knowledge more accessible. Supporting the objectives of the EPO's Strategic Plan 2028, the department brings together the European Patent Academy and the Certifications and EdTech Hub to promote learning innovation, skills development and international co-operation.

We are looking for a Learning Innovation Manager to join the Educational Technology team within the Certifications and EdTech Hub. You will collaborate with training teams, IT colleagues and external partners to develop digital learning content, enhance learning platforms and integrate innovative technologies into the Academy's programmes. Through your work, you will help improve the quality, accessibility and reach of digital education across the EPO's learning community.

With us you will:

• act as a primary co-ordinator and e-learning expert for the crafting of training content, in close collaboration with training leads and external service providers
• drive the Educational Technology team in adopting and deploying emerging AI technologies to create scalable, innovative and effective learning solutions
• author and update learning content related to the patent granting process and patent information tools
• drive the development and implementation of best practices for data collection, analytics, reporting and visualisation, transforming data into clear and meaningful insights
• oversee the development and administration of learning management systems and their integration with other systems, in co-operation with our IT department
• design and automate efficient workflows, establish robust technical frameworks, implement tailored software solutions, and oversee contract management
• manage budget administration, including reserving funds and ensuring the accurate and timely processing of invoices.
• take on temporary responsibilities, project assignments or any other necessary tasks

Apply if you have:

• proven experience in driving the adoption and deployment of AI-driven workflows and technologies for educational content creation
• a forward-thinking approach and initiative to develop new solutions, processes and workflows
• proven experience in authoring learning material for legal and technical domains, and the ability to adapt such material to a broad range of audiences
• analytical skills and the ability to advise on operational and technical matters
• communication skills and the ability to drive co-operation initiatives and projects
• diplomatic skills and a demonstrable ability to interact effectively and build and maintain excellent working relationships with a range of stakeholders
• a natural ability to foster a collaborative team culture, champion proactive knowledge-sharing, and embody a collaborative approach across teams, sites and departments in day-to-day work

Our minimum requirements for this post

• Diploma of completed studies at master's level or – in exceptional cases – equivalent professional experience
• Generally, an excellent knowledge (at least C1) of one official language (English, French and German) and ability to understand the other two; alternatively, excellent knowledge (at least C1) of at least one official language (in such cases, the willingness to learn the missing language(s) and to reach level B2 within a set time frame would be required)
• Citizenship of one of the member states of the European Patent Organisation

Process

The successful candidate will be selected on the basis of qualifications, competencies, professional experience and language knowledge, supplemented as appropriate by interviews, tests and/or a personality questionnaire.

A reserve list may be constituted, should more candidates than required at this time be considered suitable following the selection procedure. Such reserve lists are valid for 18 months and reserve list candidates may be contacted, should a vacancy with substantially the same profile arise during that period.

Key information

Job group: 4

Grade: G7 to G10 (net (basic) monthly salary* for this vacancy: EUR 6 375 to 10 164, depending on experience and location)

Duration of appointment:Five years, with the possibility of extension

Location: Office-wide (Berlin, Brussels, Munich, The Hague orVienna)

Interviews planned for: as of 17.1.2027

* after deduction of EPO-internal tax and before deduction of staff contributions to the social security and pension schemes.

We welcome all applications for vacant positions. We consider each on its professional merits – regardless of your nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.

Who we are

We are the patent office for Europe. We are proud to deliver high-quality patents and efficient services that foster innovation, competitiveness and economic growth.

Why join us?

• Be part of the EPO`s transformation and enable innovation
• Work with inspiring people from a variety of cultures
• Develop yourself and take on an intellectual challenge

What's in it for you?

• A competitive salary
• Family-friendly benefits
• A good work-life balance
• Generous flexibility options
• Relocation benefits and various allowances
• Contributory medical insurance and pension schemes
• 30 days' leave per year
• Free gym access
• Social activities and clubs

Our vision

We will empower and motivate our staff to set worldwide standards in intellectual property. Our Office will be effective and transparent, respond to the needs of our users and be agile in managing the changing demands and conditions of a dynamic global patent system. Our work will contribute to a safer, smarter and more sustainable world.

Our values

All our relationships within our Office and with partners around the world will prosper through trust, fairness, mutual respect, adaptability, collaboration and a commitment to excellence.

Our work environment

We believe that diversity is fundamental to our success. Our inclusive work environment respects, values and celebrates our individual differences. We want you to be yourself at work.Join us on this exciting journey to a more digital, collaborative and sustainable organisation.