Lead Analytics & Customer Growth Manager

Aman Group S.à.r.l; Lavamünd; Vor Ort; EUR 127.000 - 169.000; Vollzeit

Benefits dieser Stelle

Global career opportunities

Competitive benefits

Professional journey and growth

Zusammenfassung

Aman Group is seeking a Customer Analytics & Leads Manager based in Baar, Switzerland, to drive segmentation, data-led lead generation, and predictive insights across the business. You will partner with Commercial, Marketing and Sales to manage CRM data, evaluate conversion performance, and build dashboards that measure lead quality and pipeline progression.

The role demands strong SQL, CRM (Salesforce/HubSpot), and BI tool proficiency, plus experience in luxury real estate, hospitality, or

Qualifikationen

• Bachelor’s degree in data analytics, economics, or business.
• 6–8 years in lead-generation analytics, CRM performance, or customer analytics.
• Expertise with CRM systems (Salesforce, HubSpot) and lead scoring models.
• Strong SQL and BI tool proficiency; knowledge of Python or R is a plus.

Aufgaben

• Design and implement customer segmentation, profiling, and journey maps.
• Analyze guest journeys, visitation patterns for loyalty and personalization.
• Develop models for value, retention, churn, and behavioral clustering.
• Provide insights to support tagging for downstream platforms and personalization.
• Lead data-driven lead generation and scoring strategy.
• Oversee CRM data enrichment with external sources.
• Draft KPIs and dashboards tracking lead quality and conversion.
• Mentor analysts and promote analytics-driven decision making.
• Collaborate with Marketing to align campaigns.

Kenntnisse

Lead generation analytics

CRM performance

Customer segmentation

LTV modeling

SQL

Power BI

Tableau

Python

R

Stakeholder management

Ausbildung

Bachelor’s degree in data analytics, economics, or business

Master’s degree preferred

Tools

Salesforce

HubSpot

Power BI

Tableau

Python

R

Jobbeschreibung

Aman Group is seeking a Customer Analytics & Leads Manager based in Baar, Switzerland, to drive segmentation, data-led lead generation, and predictive insights across the business. You will partner with Commercial, Marketing and Sales to manage CRM data, evaluate conversion performance, and build dashboards that measure lead quality and pipeline progression.

The role demands strong SQL, CRM (Salesforce/HubSpot), and BI tool proficiency, plus experience in luxury real estate, hospitality, or