Internship Knowledge Management

Red Bull GmbH; Elsbethen; On-site; EUR 23,000 - 27,000; Full time

Job summary

Red Bull GmbH in Elsbethen, Austria, is offering a six-month Knowledge Management internship within the Global Data team. You will contribute to knowledge management solutions, content quality, and training delivery, across international departments.

Ideal candidates are pursuing studies in information science or related fields, with a good grasp of content management, metadata, and information architecture. Basic Python/SQL/Power BI may help, and English is essential with German a plus.

Qualifications

• Pursuing a relevant degree and strong academic performance.

Responsibilities

• Support rollout of Knowledge Management solutions across international departments.
• Maintain and improve documentation, metadata, taxonomy, and information architecture.
• Assist in developing and delivering training for content authors and users.
• Support reporting and continuous improvement of the Knowledge Management framework.

Skills

Content management

Documentation

SharePoint/Confluence

Communication

Structured/work process

Emerging tech interest

Python/SQL/Power BI/VS Code

English proficiency

Education

Current studies in Computer Science/Info Science/Digitalisation/Data Science/Comm Sci

Tools

SharePoint

Confluence

Power BI

Visual Studio Code

Python

SQL

W3C

Job description

Internship Knowledge Management

Elsbethen, Österreich, Vollzeit

The Knowledge Management team develops and manages solutions that enable business departments to capture, structure, share, and access documented knowledge. We support back-end platforms for governed content management, front-end solutions for intuitive knowledge access, and communities that embed Knowledge Management into daily ways of working.

We are looking for a motivated Knowledge Management Intern to join our Global Data team in Elsbethen for a six-month internship.

RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

KNOWLEDGE MANAGEMENT SOLUTIONS AND ROLLOUTS

You will support the rollout of existing Knowledge Management solutions, services, and processes across international business departments. You will also contribute to pilot projects for new solutions and services, collaborating with the Knowledge Management team, business content owners, and IT departments.

DOCUMENTATION AND CONTENT QUALITY

You will maintain documentation for Knowledge Management services and processes. You will also contribute to improving content quality, metadata, taxonomy, information architecture, and documentation standards.

TRAINING AND USER ENABLEMENT

You will help develop and deliver training for content authors, content managers, and other business users. You will support users in applying Knowledge Management processes and tools effectively.

REPORTING AND CONTINUOUS IMPROVEMENT

You will support Knowledge Management reporting and help evaluate and continuously improve the Knowledge Management framework, processes, and services.

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• Current studies in Computer Science, Information Science, Digitalisation, Data Science, Communication Science, or a related field


• Good understanding of content management, documentation quality, metadata, taxonomy, or information architecture


• Experience with SharePoint, Confluence, or comparable content and knowledge platforms


• Strong communication and documentation skills


• Structured and process-oriented way of working


• Interest and first experience in emerging technologies such as knowledge graphs, ontologies, data analytics, and AI-supported knowledge retrieval


• Basic knowledge of Python, SQL, Power BI, Visual Studio Code or W3C is an advantage


• Very good English skills; German is an advantage

Travel 0-10%

JOIN THE TEAM

Got what it takes?

In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.

As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin. Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.221,00 gross per month.