Internship Knowledge Management

Red Bull; Elsbethen; On-site; EUR 23,000 - 27,000; Full time

Job summary

Red Bull's Knowledge Management team seeks a motivated Knowledge Management Intern to join the Global Data team in Elsbethen for a six-month internship. You will help roll out KM solutions, develop training for authors and managers, and contribute to content quality, metadata, taxonomy, and information architecture.

You will also support KM reporting and continuous improvement initiatives, collaborating with business content owners and IT departments.

Qualifications

• Current studies in Computer Science, Information Science, Digitalisation, Data Science, Communication Science, or a related field.
• Good understanding of content management, documentation quality, metadata, taxonomy, or information architecture.
• Experience with SharePoint, Confluence, or comparable content and knowledge platforms.
• Strong communication and documentation skills.
• Structured and process-oriented way of working.
• Interest and first experience in emerging technologies such as knowledge graphs, ontologies, data analytics, and AI-supported knowledge retrieval.
• Basic knowledge of Python, SQL, Power BI, Visual Studio Code or W3C is an advantage.
• Very good English skills; German is an advantage.

Responsibilities

• Knowledge Management Solutions and rollouts: support rollout of existing KM solutions across international departments and contribute to pilots for new solutions.
• Training and user enablement: develop and deliver training for content authors, managers, and other users; assist in applying KM processes and tools.
• Documentation and content quality: maintain KM service documentation; contribute to metadata, taxonomy, information architecture, and documentation standards.
• Reporting and continuous improvement: support KM reporting and help evaluate and improve KM framework, processes, and services.

Skills

Content management

SharePoint

Confluence

Communication skills

Documentation

Metadata

Information architecture

Python

SQL

Power BI

Visual Studio Code

W3C

Education

Current studies in Computer Science

Current studies in Information Science

Current studies in Digitalisation

Current studies in Data Science

Current studies in Communication Science

Tools

SharePoint

Confluence

Power BI

Visual Studio Code

W3C

Job description

The Knowledge Management team develops and manages solutions that enable business departments to capture, structure, share, and access documented knowledge. We support back-end platforms for governed content management, front-end solutions for intuitive knowledge access, and communities that embed Knowledge Management into daily ways of working.

We are looking for a motivated Knowledge Management Intern to join our Global Data team in Elsbethen for a six-month internship.

All the responsibilities we'll trust you with:

KNOWLEDGE MANAGEMENT SOLUTIONS AND ROLLOUTS

You will support the rollout of existing Knowledge Management solutions, services, and processes across international business departments. You will also contribute to pilot projects for new solutions and services, collaborating with the Knowledge Management team, business content owners, and IT departments.

TRAINING AND USER ENABLEMENT

You will help develop and deliver training for content authors, content managers, and other business users. You will support users in applying Knowledge Management processes and tools effectively.

DOCUMENTATION AND CONTENT QUALITY

You will maintain documentation for Knowledge Management services and processes. You will also contribute to improving content quality, metadata, taxonomy, information architecture, and documentation standards.

REPORTING AND CONTINUOUS IMPROVEMENT

You will support Knowledge Management reporting and help evaluate and continuously improve the Knowledge Management framework, processes, and services.

Your areas of knowledge and expertise that matter most for this role:

• Current studies in Computer Science, Information Science, Digitalisation, Data Science, Communication Science, or a related field
• Good understanding of content management, documentation quality, metadata, taxonomy, or information architecture
• Experience with SharePoint, Confluence, or comparable content and knowledge platforms
• Strong communication and documentation skills
• Structured and process-oriented way of working
• Interest and first experience in emerging technologies such as knowledge graphs, ontologies, data analytics, and AI-supported knowledge retrieval
• Basic knowledge of Python, SQL, Power BI, Visual Studio Code or W3C is an advantage
• Very good English skills; German is an advantage

As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.221,00 gross per month.