Head of Operations – Air Traffic Management Network Solutions (all genders)

FREQUENTIS Deutschland GmbH; Wien; On-site; EUR 81,000 - 99,000; Full time

Benefits offered by this job

Working from home

Lunch Bonus

IT equipment

Parking space

Mentoring trainings

Onboarding programme

Career development

Job summary

Frequentis, headquartered in Vienna, is seeking a Head of Operations – Air Traffic Management Network Solutions to direct the operational activities and combine strategic vision with hands-on leadership for safety-critical systems.

You will lead a diverse international team, manage project portfolios and budgets, and ensure the highest availability of network solutions for ATM customers. This role offers flexible home-office options and a path for global impact.

Qualifications

• Leadership experience in a corporate environment.
• Experience in software projects preferred.
• Business understanding of KPIs and budgets.
• Strong communication in English.

Responsibilities

• Oversee operational and strategic team leadership for project managers.
• Manage international project portfolio and customer loyalty.
• Budget & resource planning with reporting to management.
• Drive performance, cost, quality, and efficiency improvements.
• Stakeholder coordination and conflict resolution.
• Mentor employees and support professional development.

Skills

Leadership experience

Strategic thinking

English proficiency

Travel readiness

Stakeholder management

Hands-on mentality

Education

Engineering/IT degree

Job description

Head of Operations – Air Traffic Management Network Solutions (all genders)

Frequentis Group with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, more than 500 customers in some 150 countries with more than 45,000 workstations already trust our know-how and proven experience.

As Head of Operations – Air Traffic Management Network Solutions at Frequentis, you direct the operational activities of our innovative network solutions for air traffic management customers. You combine strategic vision with a hands‑on mentality to successfully drive forward demanding technological projects. Through appreciative and motivating leadership, you sustainably develop your international teams. Furthermore, you actively shape cross‑functional processes and thereby ensure the highest availability of our safety‑critical solutions.

Key Tasks

• Operational and Strategic Team Leadership: You are responsible for the operational and strategic management of the project managers while offering support to the Project Engineering Team, consistently aligning all activities with the goals of the Market Unit.
• Project Portfolio Management: You set up the international projects of the Market Unit Network Solutions, oversee their implementation, and foster long‑term customer loyalty even during the maintenance phase. A special focus lies on comprehensive projects in Brazil, where you will also partially take over project management yourself.
• Budget & Resource Responsibility: You handle the planning and control of resources, projects, and budgets, including transparent and timely reporting to management.
• Performance & Optimisation: You manage the planning, implementation, and tracking of all measures to achieve objectives with full profit‑and‑loss responsibility, and optimise processes regarding costs, quality, and efficiency.
• Stakeholder Management: As a central hub, you purposefully connect internal and external teams, coordinate resources efficiently, and resolve emerging conflicts or escalations in a solution‑oriented manner.
• Mentoring & Decision Making: You mentor new employees and promote continuous professional development, among other things, through clear and binding decisions in day‑to‑day business.

Key Qualifications

• Education: Completed degree (e.g., technology, engineering, aviation, business, IT) or comparable qualification.
• Experience: Several years of leadership experience within a corporate environment, preferably in the software sector and in the execution of complex customer projects.
• Mindset: Strong entrepreneurial understanding and sound business knowledge for managing key performance indicators and budgets.
• Personality: You are characterized by a structured approach, maintain an overview even in critical moments, and impress with a high level of dedication and a pragmatic hands‑on mentality for efficient problem‑solving.
• Communication: You are a strong communicator with business‑fluent English, bringing the ability to clearly represent complex matters to a variety of diverse stakeholders.
• Travel Readiness: You bring a moderate willingness to travel of up to 10% for international appointments and customer visits.

Our Values

Around 2,900 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work‑life‑balance and offer all our employees equal development opportunities. In doing so, we focus on long‑term working relationships in order to keep the valuable know‑how of our employees stable.

Working at Frequentis means making the world a safer place every day, enjoying long‑term career opportunities, and benefiting from numerous employee benefits. These include, among others, a working time model based on trust, the option to work from home, a choice of IT equipment, a public transport ticket for Vienna or a parking space subject to availability, our Lunch Bonus in the office, the option to take a sabbatical, a comprehensive onboarding programme, and numerous opportunities for professional and personal development. You can find even MORE benefits on our careers website.

• TRUSTED OFFICE HOME OFFICE / MODERN PUBLIC TRANSPORT / MENTORING TRAININGS
• FITNESS

• WORKING HOURS RESTAURANT WORKATION IT‑EQUIPMENT PARKING SPACE PROGRAM JOBRAD

Salary The remuneration starting from EUR 90,000 gross per year for this position consists of the collective agreement minimum salary (based on a 38.5 hour week) PLUS an overpayment in line with the market depending on your professional qualifications and experience. What else is important to you? We look forward to receiving questions from our future #ExpertsForASaferWorld.

At Frequentis we don’t just create innovations, we create a kind of wonder to make the world a safer place.