Guest Experience Reservations Coordinator

Original Kinderhotels Europa; Fallmied; On-site; EUR 26,000 - 36,000; Full time

Job summary

Original Kinderhotels Europa in Tirol is seeking a booking coordinator who enhances the guest experience by streamlining admin tasks and supporting the team. You turn guests' visions into memories, handling mailings, reservations, deposits, invoices, and on-site requests with a smile.

The role requires a warm personality, completed education, leadership experience, organizational skills, and fluency in German and English.

Qualifications

• Completed secondary or vocational education.
• Initial leadership experience and a sense of responsibility.
• Organized and independent work style; strong team spirit.
• Fluency in German and English; knowledge of other languages is a plus.

Responsibilities

• Coordinate mailings and brochures with agencies and printing houses.
• Assist with receipt, consultation, and processing of reservations.
• Assist with administration of deposits and gift certificates.
• Help prepare invoices.
• Coordinate on-site guest requests.

Skills

Customer service mindset

Team spirit

Organized work style

Leadership experience

German language

English language

Education

Completed secondary or vocational education

Tools

Reservation software

Job description

Original Kinderhotels Europa in Tirol is seeking a booking coordinator who enhances the guest experience by streamlining admin tasks and supporting the team. You turn guests' visions into memories, handling mailings, reservations, deposits, invoices, and on-site requests with a smile.

The role requires a warm personality, completed education, leadership experience, organizational skills, and fluency in German and English.