Guest Experience Concierge

Hapimag AG; Österreich; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

30% discounted membership

30% discount in restaurants

Work across Europe

HapiAcademy for professional skills

Team events and activities

Job summary

A hospitality resort company in Austria seeks an experienced guest reception professional. The role focuses on managing check-ins/outs, overseeing cash management, and ensuring guest satisfaction. Candidates should have completed professional training and possess 2-3 years of experience in similar positions. Proficiency in German and English is required, with additional languages advantageous. The position offers a fixed-term contract, clear working hours, and numerous employee benefits, including discounts and learning opportunities.

Qualifications

• 2–3 years of professional experience at a reception desk or in a comparable position.
• Experience in front office and guest management.
• Cheerful and hospitable personality.

Responsibilities

• Looking after guests as well as check-in and check-out.
• Invoice checks and daily closings.
• Contributing to quality assurance and guest satisfaction.

Skills

Guest management

Cash management

Administrative tasks

Fluent German

Fluent English

Hospitality

Education

Completed professional training

Job description

A hospitality resort company in Austria seeks an experienced guest reception professional. The role focuses on managing check-ins/outs, overseeing cash management, and ensuring guest satisfaction. Candidates should have completed professional training and possess 2-3 years of experience in similar positions. Proficiency in German and English is required, with additional languages advantageous. The position offers a fixed-term contract, clear working hours, and numerous employee benefits, including discounts and learning opportunities.