Global Process Excellence & Quality Transformation Lead

umdasch The Store Makers; Amstetten; On-site; EUR 56,000 - 67,000; Full time

Benefits offered by this job

Salary above market starting 5,500 EUR

Employee catering

Flexible working hours

Company parking

Good public transport connections

Job summary

umdasch The Store Makers seeks a senior adviser to strengthen its process management framework. You will connect end-to-end processes, quality management, and digital solutions across business units and sites, coordinating internal and external support without direct disciplinary authority.

The role requires leading BPM initiatives, governance, and KPI design for international operations, with a focus on data-driven decision making and ISO certification efforts. Fluent German/English preferred.

Qualifications

• Several years in Business Process Management or related leadership roles.
• Experience with enterprise process architectures and end-to-end improvements in international settings.
• Strong process modelling skills, BPMN 2.0, and KPI design.
• Experience with ERP/PLM/CRM, CAD/BIM and document-management systems.
• Familiar with BPM platforms, process mining, workflow automation and AI-enabled design.
• Quality Management Systems, ISO certification and audit experience; lead-auditor is a plus.
• Degree in business, engineering or process management is advantageous.

Responsibilities

• Build and develop the company-wide BPM system (architecture, governance, lifecycle).
• Enable End-to-End Process Owners and lead priority transformations across Eng, Supply Chain, Project Delivery.
• Analyze processes, data and interfaces; translate into target processes and KPI logic.
• Run cross-functional workshops and governance; train via practical guidance.
• Drive digitalisation, automation, data-driven decisions and AI-enabled design.
• Maintain the Quality Management System and ISO certification framework.

Skills

Process Modelling

Process Ownership

KPI Design

ERP/PLM/CRM

AI in Processes

BPMN 2.0

Data-driven improvement

Education

Business degree

Engineering degree

Process management training

Tools

Signavio

ConSense

BPMN 2.0

Job description

umdasch The Store Makers seeks a senior adviser to strengthen its process management framework. You will connect end-to-end processes, quality management, and digital solutions across business units and sites, coordinating internal and external support without direct disciplinary authority.

The role requires leading BPM initiatives, governance, and KPI design for international operations, with a focus on data-driven decision making and ISO certification efforts. Fluent German/English preferred.