German-Speaking Travel Support Specialist (Greece/Remote)

RDN Cons; Graz; Remote; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Relocation support

Remote work after training

Initial training and ongoing support

Job summary

100Hires, Inc. is seeking German-speaking Customer Support agents to assist travelers with reservations and inquiries. You will handle phone, email and chat communications, help with changes and cancellations, and resolve issues with a friendly, solution-focused approach.

The role offers full-time employment in Greece with relocation support and a pathway to remote work from within Greece after initial training. A multicultural environment and ongoing development opportunities are provided.

Qualifications

• Fluent German (C1/C2) is required.
• Good command of English (B2+) is required.
• Strong communication and interpersonal skills are essential.
• Customer-focused and comfortable helping people.
• Good computer literacy and ability to learn new systems quickly.

Responsibilities

• Assist German-speaking customers via phone, email and chat.
• Help with reservations, changes, cancellations and general enquiries.
• Resolve customer issues efficiently and professionally.
• Provide clear and accurate information and maintain a positive experience.
• Use internal systems to manage requests and interactions.

Skills

Fluent German

English (B2+)

Communication skills

Customer focus

Computer literacy

Empathy

Learn new systems quickly

CRM systems

Tools

CRM systems

Job description

100Hires, Inc. is seeking German-speaking Customer Support agents to assist travelers with reservations and inquiries. You will handle phone, email and chat communications, help with changes and cancellations, and resolve issues with a friendly, solution-focused approach.

The role offers full-time employment in Greece with relocation support and a pathway to remote work from within Greece after initial training. A multicultural environment and ongoing development opportunities are provided.