German-Speaking Customer Support Specialist (Relocation)

Cross Borders Talents; Wien; Vor Ort; EUR 20.000 - 26.000; Vollzeit

Benefits dieser Stelle

Meal allowance

Transport allowance

Health insurance

Relocation support

Zusammenfassung

Leading Technology Company in Portugal is seeking a Sales Support Specialist to assist German-speaking customers. You will handle inquiries, manage reservations, resolve technical issues, and ensure interactions meet high service standards.

The role requires fluent German and English, with experience in customer service or sales support. Relocation is provided; on-site work in Portugal with rotational shifts and a 6-month contract.

Qualifikationen

• Fluent in German and English, with customer-facing experience.
• Experience in customer service or sales support is preferred.
• Tech-savvy and comfortable troubleshooting digital tools.
• Strong communication and multitasking abilities.

Aufgaben

• Support customers with sales-related inquiries, product information, and troubleshooting.
• Communicate across channels: phone, email, chat, and social media.
• Tailor communication to reflect brand tone and customer needs.
• Handle escalations with empathy and a customer-first mindset.
• Log and manage all customer interactions with attention to detail.

Kenntnisse

German language

English language

Customer service

Sales support

Troubleshooting

Communication

Multitasking

Jobbeschreibung

Leading Technology Company in Portugal is seeking a Sales Support Specialist to assist German-speaking customers. You will handle inquiries, manage reservations, resolve technical issues, and ensure interactions meet high service standards.

The role requires fluent German and English, with experience in customer service or sales support. Relocation is provided; on-site work in Portugal with rotational shifts and a 6-month contract.