German-speaking Customer Support Specialist

Nomadify; Graz; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Signing bonus up to 2500 EUR

Relocation support

Structured onboarding and training

Zusammenfassung

Nomadify is seeking a German-speaking customer support specialist in Graz, Austria. You will be the main contact for customers via phone, email, and chat, delivering timely and professional assistance aligned with SLAs.

Candidates with experience in customer service, strong problem-solving skills, and the ability to work in a KPI-driven environment are encouraged to apply. Relocation and on-site work are supported.

Qualifikationen

• Native or near-native fluency in German (spoken and written).
• Good command of English for internal communication.

Aufgaben

• Serve as the primary point of contact for German-speaking customers via phone, email, and chat.
• Provide timely, accurate, and professional support in line with defined service level agreements (SLAs).
• Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores.

Kenntnisse

German fluency

English communication

Customer service experience

Problem solving

KPI-driven work style

Relocation open

Jobbeschreibung

Nomadify is seeking a German-speaking customer support specialist in Graz, Austria. You will be the main contact for customers via phone, email, and chat, delivering timely and professional assistance aligned with SLAs.

Candidates with experience in customer service, strong problem-solving skills, and the ability to work in a KPI-driven environment are encouraged to apply. Relocation and on-site work are supported.