German Speaking - Customer Support in Greece - Fully Paid Relocation

Next Job Abroad; Österreich; Hybrid; EUR 20,700 - 25,300; Full time

Benefits offered by this job

Career growth opportunities

International work environment

Performance bonuses

Health care benefits

Relocation package

Job summary

Next Job Abroad is looking for a German Speaking Customer Support Agent to join their team in Greece. This role involves providing exceptional service to German-speaking clients and addressing their inquiries through various channels.

The ideal candidate will be fluent in German and have strong communication skills. A salary of around €23,000, relocation support, and a chance to grow in an international environment are part of the offer.

Qualifications

• Fluent in German and proficient in English.
• Experience in customer support is preferred.
• Strong communication skills and commitment to service.

Responsibilities

• Provide exceptional customer service through various channels.
• Resolve customer issues and manage complaints effectively.
• Document interactions and engage in training sessions.

Skills

Communication skills

Fluency in German

Customer service experience

Proficiency in English

Knowledge of iGaming industry

Tools

Customer support software

CRM systems

Job description

Next Job Abroad is excited to present an exceptional opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in the beautiful surroundings of Greece. This role is perfect for individuals looking to utilize their language skills in a rewarding customer support position while experiencing the rich culture and stunning landscapes of Greece, with fully paid relocation support to facilitate your move.

Key Responsibilities

• Provide exceptional customer service through live chat, email, and phone to our German-speaking clientele
• Address customer inquiries, resolve issues, and manage complaints with professionalism and care
• Assist customers in navigating our platform to enhance their gaming experience
• Work closely with team members to meet service level agreements and maintain high quality standards
• Accurately document customer interactions and feedback in our support system
• Engage in continuous training sessions to expand your knowledge of our products and services

Requirements

• Fluent in German and proficient in English; knowledge of additional languages is a plus
• Previous experience in customer support or a related field is preferred
• Strong communication skills with a commitment to delivering excellent customer service
• Ability to thrive in a fast-paced environment while effectively managing multiple inquiries
• Familiarity with customer support software and CRM systems is advantageous
• Willingness to relocate to Greece and embrace a new lifestyle
• Interest in gaming and knowledge of the iGaming industry will be considered a significant advantage

Benefits

• Career growth opportunities in a renowned company
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
• Fully remote (within Greece) working setup
• Yearly salary around €23,000.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!