German-Speaking Customer Support Agent I Remote in Greece I Relocation Support

JobsinAustria; Graz; Remote; EUR 190.000 - 218.000; Vollzeit

Benefits dieser Stelle

Relocation package

Onboarding & training

Multicultural environment

Zusammenfassung

JobsinAustria is looking for a German-speaking Customer Support Agent to join a global team. This fully remote role requires living in Greece and delivering high-quality support to content creators and business partners via chat and email.

Requirements include native or near-native German (C1+), fluent English, excellent written communication, and good MS Office skills. The package includes a gross monthly salary of €1,300 paid 14 times per year, a comprehensive onboarding, relocation

Qualifikationen

• Native or near-native German (C1+).
• Fluent English.
• Excellent written communication skills.
• Good knowledge of Microsoft Office.

Aufgaben

• Provide professional customer support via chat and email.
• Handle customer inquiries via phone and chat, delivering comprehensive support.
• Accurately document customer interactions.
• Continuously learn new tools, products, and processes.

Kenntnisse

German (C1+)

English (Fluent)

Written communication

Multitasking

Tools

Microsoft Office

Jobbeschreibung

Join an International Customer Support Team in Athens, Greece!

Are you fluent in German and English? Looking for an exciting opportunity to build your international career while living in Greece?

Join a global customer support team and help content creators and business partners by delivering high-quality support through chat and email. If you're passionate about customer service, digital platforms, and problem-solving, this is an excellent opportunity to grow your career in a dynamic and multicultural environment.

Location:

Athens, Greece / Remote

Important Note: This role is only remote in Greece, working from another country is not an option. Relocation is supported by the company.

About The Role

As a German-Speaking Customer Support Agent, you will support business customers using one of the world's leading online platforms. You'll assist then customers while delivering an exceptional customer experience.

Key Responsibilities

• Provide professional customer support
• Handle customer inquiries via phone and chat, providing comprehensive support.
• Accurately document customer interactions.
• Continuously learn new tools, products, and processes.

What We're Looking For

• Native or near-native German (at least C1f).
• Fluent English.
• Excellent written communication skills.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.

Salary & Benefits

• Gross Monthly Salary: €1,300 x14 month
• Performance Bonus based on target achievement.
• Paid onboarding and comprehensive training.
• Continuous coaching and career development opportunities.
• International and multicultural working environment.

Relocation Package

• 4 weeks of hotel accommodation upon arrival.
• Flight ticket provided.
• Airport pick-up upon arrival.
• Real estate agency fee coverage to help you find long-term accommodation.

Working Schedule

• Full-time position.
• 5 days in a week, 8 hours/day with rotating shifts based on the projects.

Training & Career Development

• Comprehensive onboarding program with a dedicated nesting period.
• Ongoing training sessions and regular coaching.
• Continuous learning opportunities as products and tools evolve.
• Regular team meetings and supervisor support.
• Team-building activities and social events throughout the year.