German-Speaking Customer Support: Growth & Excellence

Cross Border Talents; Wien; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary structure

Generous sign-on bonus

Monthly performance bonuses

Comprehensive health and dental coverage

Relocation assistance

Job summary

A leading customer support firm in Vienna is looking for a German-Speaking Customer Support Specialist. You will deliver exceptional service to clients through various communication channels. The ideal candidate will have a C1 proficiency in German and B2 in English, along with strong communication skills. This position offers competitive salary and bonuses, extensive training, and opportunities for personal growth in a supportive workplace.

Qualifications

• Proficiency in German (C1) and English (B2).
• Ability to manage multiple tasks with poise.
• Enthusiasm for delivering excellence.

Responsibilities

• Deliver customer support via phone, email, and chat.
• Assist users with inquiries and resolve issues.
• Maintain detailed records of issues and inquiries.

Skills

Proficiency in German (C1 or above)

Solid command of English (B2 or above)

Strong communication skills

Active listening skills

Detail-oriented

Solution-driven

Job description

A leading customer support firm in Vienna is looking for a German-Speaking Customer Support Specialist. You will deliver exceptional service to clients through various communication channels. The ideal candidate will have a C1 proficiency in German and B2 in English, along with strong communication skills. This position offers competitive salary and bonuses, extensive training, and opportunities for personal growth in a supportive workplace.