German-Speaking Customer Experience Advisor — Remote/Onsite Greece

Cross Border Talents; Salzburg; Hybrid; EUR 24,000 - 36,000; Full time

Job summary

Cross Border Talents in Greece is seeking German-speaking customer service professionals for roles across technology, automotive, financial services and consumer goods. Opportunities include on-site positions in Athens or Thessaloniki as well as remote openings for selected teams, with rolling intakes from mid-November 2026 to February 2027.

You will be the first point of contact for German-speaking customers via phone, chat or email; resolve inquiries; document cases; and collaborate with an

Qualifications

• German at native level or strong C1
• English at B2 or higher
• Comfortable using multiple digital tools and systems
• Clear, professional written and spoken communication
• Calm, solution-focused approach to customer problems
• Customer service experience is an advantage or adaptable

Responsibilities

• Be the first point of contact for German-speaking customers via phone, chat and/or email
• Help resolve enquiries, orders, account issues, and technical questions depending on the team
• Document each case accurately and follow the required process
• Work collaboratively within an international support team

Skills

German (native/C1)

English (B2+)

Communication

Multitasking

Job description

Cross Border Talents in Greece is seeking German-speaking customer service professionals for roles across technology, automotive, financial services and consumer goods. Opportunities include on-site positions in Athens or Thessaloniki as well as remote openings for selected teams, with rolling intakes from mid-November 2026 to February 2027.

You will be the first point of contact for German-speaking customers via phone, chat or email; resolve inquiries; document cases; and collaborate with an