Remote German-Speaking Support Agent — Greece

Cross Border Talents; Graz; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Relocation package

Job summary

Cross Border Talents is hiring for an international customer support team; work remotely from Greece to assist German-speaking customers by phone, email and chat. You will answer questions, resolve issues and record interactions in the CRM.

Requirements include German C1/C2 and English B2, strong communication and problem-solving skills, and availability for rotating shifts. A relocation package is provided to move to Greece before starting.

Qualifications

• German proficiency at C1 or C2 level.
• English proficiency at B2 level or above.
• Clear communication and strong problem-solving skills.

Responsibilities

• Respond to customer inquiries in German by phone, email, and chat.
• Help customers with product and service questions, orders, and account requests.
• Resolve complaints and work with internal teams when an issue needs further support.
• Record customer interactions in the CRM system and follow service and quality standards.

Skills

German C1/C2

English B2

Communication

Problem solving

Shift work

Job description

Cross Border Talents is hiring for an international customer support team; work remotely from Greece to assist German-speaking customers by phone, email and chat. You will answer questions, resolve issues and record interactions in the CRM.

Requirements include German C1/C2 and English B2, strong communication and problem-solving skills, and availability for rotating shifts. A relocation package is provided to move to Greece before starting.