German Speaking - Bank Customer Service in Malta - Sales Exp. Required

Next Job Abroad; Österreich; On-site; EUR 22,500 - 27,500; Full time

Benefits offered by this job

Career growth opportunities

International work environment

Competitive performance bonuses

Relocation package

Job summary

Next Job Abroad is looking for a qualified German Speaking Bank Customer Service Representative to join our team in Malta. You'll handle customer inquiries in both German and English, using your sales expertise to recommend banking solutions.

Candidates should have a minimum of 2 years of experience in customer service, especially within a banking context. The position offers competitive bonuses, health care benefits, and a chance to experience life in Malta.

Qualifications

• Minimum of 2 years of experience in customer service, ideally in banking or sales.
• Proven track record of achieving sales targets.
• Ability to manage multiple priorities efficiently.

Responsibilities

• Respond to customer inquiries in German and English.
• Assess customer needs and recommend financial solutions.
• Assist with account openings and banking transactions.
• Collaborate with sales team to exceed sales targets.
• Document customer interactions and transactions.

Skills

Fluency in German

Strong command of English

Sales expertise

Outstanding communication skills

Ability to work under pressure

Tools

Banking software

Customer relationship management (CRM) systems

Job description

Overview

Next Job Abroad is seeking a qualified and motivated individual to join our team as a German Speaking Bank Customer Service Representative in the picturesque location of Malta. This position is tailored for candidates possessing a strong sales background coupled with exceptional customer service skills. The successful applicant will be responsible for providing top-tier banking solutions while effectively promoting our financial products. This role not only presents a career advancement opportunity but also offers the chance to experience the rich cultural heritage and pleasant climate of Malta.

Responsibilities

• Respond to customer inquiries regarding banking products and services in both German and English
• Utilize sales expertise to assess customer needs and recommend appropriate financial solutions
• Assist customers with account openings, product inquiries, and various banking transactions
• Collaborate with the sales team to achieve and exceed established sales targets
• Address customer complaints and ensure prompt resolution to maintain high levels of satisfaction
• Accurately document all customer interactions and transactions within the relevant systems
• Maintain up-to-date knowledge of banking regulations and product offerings

Requirements

• Fluency in German and a strong command of English; proficiency in additional languages is advantageous
• Minimum of 2 years experience in customer service, ideally within a banking or sales context
• A proven track record of achieving sales targets and delivering exceptional customer experiences
• Outstanding written and verbal communication skills
• Ability to perform effectively under pressure and manage multiple priorities with efficiency
• Familiarity with banking software and customer relationship management (CRM) systems is desirable
• Willingness to relocate to Malta and embrace a new professional and cultural environment

Benefits

• Career growth opportunities in a renowned global bank
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
• Yearly salary €25.000 excluding bonuses.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!