General Manager — Fine-Dining, Immersive Guest Experience

Sumosan; Wien; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Sumosan Vienna seeks a General Manager to oversee daily restaurant operations on-site in Vienna, leading front-of-house and back-of-house teams, managing staffing, scheduling, and performance to deliver exceptional guest experiences in a premium Japanese dining setting.

The role collaborates with culinary and bar teams to uphold brand standards, control budgets and costs, forecast revenue, and support menu execution, while driving guest satisfaction, staff development, and community relations in

Qualifikationen

• Leadership and people management experience in premium or fine-dining restaurant operations.
• Budgeting, P&L oversight, cost control and KPI-driven decisions.

Aufgaben

• Oversee daily restaurant operations (FOH/BOH) on-site in Vienna.
• Lead staffing, scheduling and performance management; ensure exceptional guest experiences.
• Maintain health and safety standards and regulatory compliance.
• Monitor service quality, brand standards and menu execution in collaboration with culinary and bar teams.
• Manage budgets, forecast revenue, and drive cost control; build community and partner relationships.

Kenntnisse

Leadership

People management

Team coaching

Conflict resolution

High-performance culture

Service standards

Guest experience

Jobbeschreibung

Sumosan Vienna seeks a General Manager to oversee daily restaurant operations on-site in Vienna, leading front-of-house and back-of-house teams, managing staffing, scheduling, and performance to deliver exceptional guest experiences in a premium Japanese dining setting.

The role collaborates with culinary and bar teams to uphold brand standards, control budgets and costs, forecast revenue, and support menu execution, while driving guest satisfaction, staff development, and community relations in